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Daily Mirror
Daily Mirror
Travel
Luke Green & Milo Boyd

Newlyweds shell out £1,100 extra after easyJet cancels return honeymoon flight

Newlyweds have had to pay more than £1,000 to stay in Egypt for an extra week after easyJet cancelled their return flight.

Shaun Smith, 55, and Liam Thompson, 28, went to Hurghada for their honeymoon and were due to travel back on Monday evening.

When they arrived at the airport they were told their flight had been cancelled and that they had no way of getting back the UK., the Grimsby Telegraph reported.

Shaun, who is the landlord at the Penny Bank pub in Scunthrope, says the whole situation has been 'traumatic' for him and Liam.

The pair have since had to shell out a further £1,100 to stay at the Jaz Aquamarine hotel until the next available flight which is Monday, May 30.

Shaun claims the couple have received "no help" from easyJet with a reported 400 others in the same situation, all of whom are now scrambling around to find accommodation.

Have you missed a holiday because of passport issues? Email webtravel@reachplc.com

The cancelled flight caused chaos among Brits trying to get home (Shaun Smith / MEN Media)
Shaun Smith and Liam Thompson are stuck in Egypt (Shaun Smith / MEN Media)

Some have been forced out onto the streets because they can't afford to stay any longer at the hotel, according to Shaun.

He explained: "We are currently at the Jaz Aquamarine hotel where we got dumped last night after being told our flight was cancelled.

"We were forced to pay £1,100 for another six days until we can fly home, otherwise we would have got kicked out.

"Our airline said the plane was delayed, but when we got to the airport we were told it was cancelled.

"We booked the holiday only three days before we left and we planned to be here for 12 nights. To be honest, my immediate reaction when we were told was to laugh.

"If you don’t laugh, you cry. EasyJet haven’t even informed us of the situation and we’ve had to sort it off our own back."

Shaun says he and Liam will be "scared" if they can't get back Monday next week.

"The mood is alright amongst the other guests, some are distraught, a lot of people have no idea what's going on", he continued.

"Others who are here like us until next week are just taking it as they come, but not getting home is definitely the biggest fear.

"It's been very traumatic for us, my husband was meant to start a new job tomorrow and now he might lose it."

It is not just Shaun and Liam who have been affected.

He explained: "There are about 400 other guests in the same situation. Some elderly people have no idea what is going on and Liam has had to help them find accommodation as they've no clue what to do.

"We feel like no one wants to help, we've just been left to our own devices now."

A spokesperson for easyJet said: "Unfortunately we were unable to operate the EZY1886 from Hurghada to Manchester yesterday due to air traffic control restrictions earlier in the day leading to the crew reaching their maximum operating hours.

"We are very sorry for this late cancellation. We always aim to minimise the impact on our customers, providing them with the options to transfer to an alternative flight free of charge, or receive a refund or a voucher. Our customer team will be in touch with Mr Smith to talk him through his options.”

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