NatWest has issued a warning to anybody with a bank account. The warning comes as an increasing number of people are falling victim to scammers.
Some NatWest customers have been sent fraudulent emails which appear to be authentic. But instead of being a genuine NatWest email, it's a phishing email from scammers attempting to steal innocent peoples' money.
According to the Mirror, the fraudulent NatWest email claims that the mobile linked to your online account has been changed, and says a one-time passcode has been sent to your old number. It then goes on to ask you to click on a link to cancel the request.
If you click on this link, it takes you to a webpage that looks just like the NatWest online banking site. However, the URL contains a string of random words rather than a genuine NatWest domain.
Don’t enter any of your personal details on this webpage, as scammers will then use them to access your bank account. The phishing email was first reported by Which? who pointed out a few tell-tale signs that immediately showed it wasn’t from NatWest.
The email doesn’t come from an official NatWest email account, ending @natwest.com. Instead, it comes from an address ending @natwestsecure.com. The email also begins “Dear Customer” rather than addressing you by name.
The fake website also contains errors, including the wording “Online bankingservices”. A genuine email from NatWest will always contain at least one identifiable piece of information, such as your name or partial postcode.
A NatWest Spokesperson has now issued a warning to customers. The spokesperson said: "Criminals are using phishing emails to trick customers into giving away their bank details or downloading malicious software.
"A genuine email from NatWest will always contain at least one identifiable piece of information, such as your name or partial postcode. If unsure about an email do not click on any links, do not enter your bank details and do not install any applications or software to your device. If you have done so contact your bank immediately."
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