NatWest customers are being warned about a new email phishing scam which is aimed at their bank balances. The dodgy email claims the mobile linked to your online account has been changed, and says a one-time passcode has been sent to your old number.
It goes on to ask you to click on a link to cancel the request. If you click on this link, it takes you to a webpage that looks just like the NatWest online banking site, the Mirror reports.
However, the URL contains a string of random words rather than a genuine NatWest domain. You should not enter any of your personal details on this webpage, as scammers will then use them to access your bank account.
The phishing email was first reported by Which? who pointed out a few tell-tale signs that immediately showed it wasn’t from NatWest. The email doesn’t come from an official NatWest email account, ending @natwest.com. Instead, it comes from an address ending @natwestsecure.com.
The email also begins “Dear Customer” rather than addressing you by name. The fake website also contains errors, including the wording “Online bankingservices”.
A genuine email from NatWest will always contain at least one identifiable piece of information, such as your name or partial postcode. The Mirror has contacted NatWest for comment.
