A nan who lost her passport in the airport was held in an immigration room without her phone or belongings for five days.
Tracy McKellar, 53, from Wirral, was flying with Ryanair from Liverpool John Lennon Airport to Madrid when she realised she had dropped her passport during the journey. After heading over to staff at the airport in Madrid, where she visits to stay in her Spanish home every few weeks, she was interviewed by border control officers.
Ryanair said they checked the plane for Tracy's passport, but could not find it. The nan-of-five had all of her belongings taken off her, including her phone, and wasn't even left with a change of clothes.
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Border control in Madrid told her she couldn't leave until the next flight back to Liverpool with Ryanair, which would not be for five days. She updated her friends and family on Facebook when she managed to get home on May 24.
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She said: "Well. I've arrived back slightly exhausted at my drama. Left my passport on the plane at Madrid. Thanks to Brexit and a shot British Embassy I was locked up in a detention centre at the airport until this morning. Going to sleep now."
Before Tracy's phone was taken off her she managed to send a text message to her daughter who let her extended family know what happened. This led to the 53-year-old's family joking about the situation in their family group chat.
In a conversation where they spoke about Tracy making friends while in the detention centre, one family member said: "Made friends? Lol she's prob invited them all to her place in Spain when she's back for a catch up.
"Sounds like another tv show on the cards...."
They also joked about how a woman from the British Embassy called and the family's first thought was "ohhhh god, what's she done?"
Tracy described being taken to a windowless room with 30 other people and was forced to wait there for five days before arriving back home exhausted.
A spokesman for Ryanair told The ECHO: "The crew on this flight from Liverpool to Madrid searched the aircraft for this passenger's lost passport, but it was not there. Any passenger travelling to Spain from a country outside the Schengen area must go through Passport Control, which is managed by the local authorities.
"While we regret this passenger's circumstance, it is beyond our control and is now a matter for the local Spanish authorities."
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