A mum claims her daughter, who has a nut allergy, has been left without transport to her new school for 14 weeks.
BirminghamLive reported Joanne Mahon, a full-time carer, is having to spend hours away from her disabled husband to take nine-year-old Skye to and from her special school in Kings Heath every day.
The 40-year-old said she is placing wheelchair user Darren at risk of "choking on his own tongue" at their Erdington home as he also suffers from weekly "severe" epileptic fits.
He has cancelled several medical appointments at hospital, with Ms Mahon feeling she has to choose between her "daughter's education or my husband's health".
She said: "I've actually been on the phone to him coming back from Kings Heath and I've literally listened to him swallowing his tongue.
"There's nothing I can do because I'm not supposed to leave him. If he's fitting and I'm on the other side of Birmingham, there's no one to help him or to let anyone in.
"So it's either my daughter's education or my husband's health."
The mum-of-three's application for Travel Assist to provide transport for Skye was approved at the end of September.
But as there is not a member of staff who is epipen-trained on the school bus for her daughter, the family are still waiting for the transport months on.
"She would have been off school for nearing 14 weeks if I hadn't been taking her, but then my husband is missing these important appointments," Ms Mahon added.
"I can't be in two places at once."
She says all Skye's classmates are provided with transport to and from school - leaving Skye confused.
"Skye has to have an epipen because of her severe nut allergy. Because they can't get a guide that is epipen-trained, they can't do anything," she added.
"It took me just 20 minutes to train with the epipen. We've been trying to fight and get it sorted."
She added her husband can't travel with her on the school run as they have two other children who are transported to school - and need someone to let them in.
"If he's fitting, there's no one to let them in either," she added.
"He's got a lot of hospital appointments that are having to be cancelled. I'm supposed to be with him 24/7 because he's severe epileptic.
"I can't take Skye to the appointments because of Covid. I've got no one else to look after her."
Ms Mahon added: "She keeps asking me, 'When is my transport being sorted?'
"She has ADHD so she doesn't understand why everyone else has it and she doesn't. It should have been sorted 14 weeks ago."
Birmingham City Council, which runs the Travel Assist service, sympathised with the "difficult situation".
A statement read: "We understand the situation must be difficult for the family and the service is reviewing options to deliver transport in a safe manner given the potential risks in this case.
"We have to make sure suitable transport is put in place, managing the risks appropriately."
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