A mum-of-two has slammed the council after she was left in 'excruciating pain' following a horror pothole accident.
Susan Kollatos, 68, broke both her ankles and suffered a host of bruises when she fell in the exposed piece of road in Manchester city centre, reports the Manchester Evening News.
She has since been told by doctors that it could be six months before she makes a significant recovery.
Susan was leaving work and walking through Stevenson Square at around 5.40pm on Saturday, August 20 when she suddenly stumbled into the pothole.
The impact ‘twisted her left foot to the right, and her right foot to the left’, causing her to fall down in the middle of the square.
Though believing at first that she had only sprained the joints, a trip to the doctors revealed that they were looking at an ‘unusual’ incident of a patient with two broken ankles at the same time.
Susan, who lives on her own and suffers from fibromyalgia, now has to rely on her son to come round twice a day to make her meals after being left in medical shoes following the incident.
Doctors expect that she will be in the heavy duty boots for at least six weeks and it could be six months before she is walking around comfortably again.
She has criticised the council for not maintaining the road and has raised concern for children walking on the road, telling the Manchester Evening News: "It shook me up at first, I was laid out in the road.
"I’ve now got two black knees and black fingers as well. A pothole that size is nonsense in a public place like that, hundreds of people pass through there every day.
"It’s the knock-on effects as well as the shock of the accident. It needs to be highlighted.
"I was just coming out of the office, it’s not like I’d had a drink or anything. Young children could fall down it and be seriously hurt."
One staff member at the hair salon bordering the square who came to Susan's aid said he had previously raised the issue with the council after witnessing multiple people fall over at the same spot.
A Manchester City Council spokesperson told the newspaper that a repair will now be made to the pothole imminently, commenting: "We can confirm that we have received a complaint from a member of the public about a pothole in Stevenson Square this week.
"We have processes to follow to make sure that every complaint is dealt and resolved as quickly as possible.''
