A mum is desperate to move home with her two young daughters due to threats - but claims the police and council aren't helping her.
Stacey Irvine has lived in Battle Hill, Wallsend, with her daughters Ellie, 12, and Lexi, seven, for around three years. The 32-year-old said threats have been made to put her windows out, burn her house down and stab her and her eldest daughter.
On Monday this week, two of the kitchen windows of the property, which is owned by North Tyneside Council, were smashed with a metal pole. She said the incident left her children terrified and they are now staying with a relative.
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The mum-of-two said the incident was reported to police and the council has put boards on her windows. She said she has been desperately trying to move to another area - however she claims she is receiving no help from officers of the local authority.
Stacey said that she's been told by the council that she needs to have a letter from police to say that she is in immediate danger. However she claims that when she went to the police station and they told her they don't do that.
Stacey, who works as a sales assistant, said: "The council are saying go to the police and the police are saying go to the council. No one is helping me get out at all. They are just passing me between each other.
"My kids were there when the windows got smashed with a metal pole. My little one was screaming. I was traumatised, it's such a personal thing to do. I was like what's next? I'm worried that something else will happen.
"My daughters won't come home, they're staying with family. They are scared to be here. I am only home because I have got a dog. If I didn't have a dog I'd be sleeping somewhere else. I just don't want to be here at all.
"I just want to move to a different area. The council is trying to say there's nothing I can do because I'm not homeless.
"I think that the council should be trying to get me emergency accommodation. There's a threat to my daughter's life."
"They just said there's nothing we can do unless I get a letter from a sergeant to say I'm in immediate danger. When I went to the police station they said they didn't do that."
Stacey claims police are unable to do anything as she doesn't have any evidence of the threats or her windows being smashed.
She said: "I'm telling them the threats that have been made, one which he has threatened has been done, and they're not listening. They're just passing me to the council.
"I thought, because I had kids, they would want to protect them. I can understand if I was living on my own but I have got kids.
"Now I feel like I don't know what to do."
Peter Mennell, director of housing and property services at North Tyneside Council, said: "We were approached by Ms Irvine this week and were sorry to hear about the issues that she and her family have been experiencing. Everyone deserves to feel safe in their own homes and we treat all reports of anti-social behaviour seriously.
"Alongside our community protection team and colleagues at Northumbria Police, we are reviewing the information provided by Ms Irvine and will work with her in an attempt to find a satisfactory resolution."
A Northumbria Police spokesperson said: "Police are investigating a report of criminal damage after a window was damaged at an address on Monday (June 19) on Bowness Avenue in Wallsend, as well as a report of a disturbance on Saturday (June 17).
"The occupants are being supported by officers and enquiries are ongoing to trace those involved."
The force has urged anyone with information that could support the investigation to contact them using the 'Tell Us Something' page of their website or call 101 quoting crime reference number 077177X/23
