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Daily Record
Daily Record
World
Lucas Cumiskey & Nicola Roy

Microsoft Teams and Outlook down for thousands as servers hit with outage

Microsoft is investigating an outage problem with its servers after Teams, Outlook, 365 and XBox Live all reportedly went down this morning.

People all over the world have logged problems on the service status monitoring website Downdetector. The site had detected 4,132 incidents of people complaining of outages on Outlook in the UK as of 7.54am on Wednesday, while 1,971 Microsoft Teams issues had been reported by just after 8.10am.

Microsoft 365 Status, an account showing updates on Microsoft 365 service incidents, tweeted: “We’re investigating issues impacting multiple Microsoft 365 services.”

It later added: “We’ve isolated the problem to a networking configuration issue, and we are analysing the best mitigation strategy to address it without causing additional impact.

“We’ll provide more information once we have additional information.”

Subsequently, at 9.26am, Microsoft 365 Status tweeted: “We’ve rolled back a network change that we believe is causing impact.

“We’re monitoring the service as the rollback takes effect.”

The company said “impact is occurring” to services including: Microsoft Teams, Exchange Online, Outlook, SharePoint Online, OneDrive for Business, Microsoft Graph, Power BI and Microsoft 365 Admin Center.

It has been approached for comment.

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