Nick Knowles fans have waded in on his "conspiracy theory" about McDonald's milkshakes.
The DIY SOS presenter took to Twitter to vent his frustrations after being consistently disappointed on trips to McDonald's restaurants. Sharing his woes with his thousands of followers, Nick explained he was struggling with "the big McDonald's milkshake mystery".
The 60-year-old said: "[I] don’t eat McDonalds but I like a milkshake. Over four months, nine different drive throughs have said (after a 30 minute wait) the milkshake machine is broken!!!
READ MORE: McDonald's slashes price of McChicken Sandwich to just £1.39
"Apart from a suggestion to put up a sign so people don’t waste their time wtf is going on?" He added: "One or two would be unusual, nine from Leeds to Cornwall over the last few weeks is odd?"
Many of Nick's followers shared similar experiences. Eddie said: "Happened to me tonight at Colchester Tollgate, 25 minutes in the drive thru to be told no ice cream or milkshakes ! And I had ordered on the app before I arrived. Sorry kids."
Nicola said: "Ditto mcflurrys, have queued up in drive through only to be told that machine is broken, so have driven straight out again." While Steve said: "The milkshake/McFlurry machine at McDonalds constantly being broken has been a thing since the Romans invaded." [sic]
Lewis Baratt said: "Generally speaking it’s being cleaned, more often in the morning, different stores have different machines, it’s just unlucky if you get there and the machine isn’t functional."
Natalie said: "There is a Youtube video about this conspiracy".
When contacted by Nottinghamshire Live, McDonald's gave the following statement: “At McDonald’s, customer satisfaction is a priority of ours and we’re disappointed when we hear of any experience that falls short of our usual high standards. However, we strongly refute any suggestion that milkshakes or ice creams are not served intentionally. Both products are very popular and straightforward to prepare and serve.
“On occasion, our iconic McFlurry or milkshakes are unavailable due to the shake and soft-serve machine undergoing regular cleans and heat treatment cycles. We understand that it can be frustrating when a product isn’t available and we are grateful for our customers’ understanding and patience.”
McDonald's said its shake and soft-serve machines undergo heat treatment cycles every 24 hours. They’re also disassembled, sanitised and cleaned every 14 days.
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