An incident at a McDonald's in Lakeland, Florida, led to the arrest of a 22-year-old employee, Chassidy Gardner, for aggravated assault with a deadly weapon. The altercation occurred at the drive-through window following a dispute with customers over their order.
According to the Lakeland police, the situation escalated when Gardner threw a drink at the customers as they were leaving. Subsequently, a customer reached through the window, causing items to fall to the floor. This prompted Gardner to arm herself with a handgun.
As the customers drove around the building, Gardner confronted them outside with the gun, leading to shots being fired as the vehicle exited the parking lot. Fortunately, no injuries were reported, although the car was struck at least once.
This incident serves as a reminder of the importance of de-escalation techniques and conflict resolution in customer service settings. It also highlights the potential dangers of confrontations involving firearms and the need for proper training and protocols in handling such situations.
Authorities are continuing to investigate the incident, and Gardner is currently facing legal consequences for her actions. McDonald's has not issued a statement regarding the incident at this time.
