FAQs
What delivery options are available at MatchesFashion?
When you shop with MatchesFashion, you can select their express option (£8) for delivery within 2 to 3 working days. You can also opt for their next day option (£10) when you place your order before 7 pm Monday to Thursday (though, orders placed on Thursday will be delivered the following Monday). Alternatively, you can select their next business day option (£10) which follows the same delivery parameters at their next day option.
What is the return policy at MatchesFashion?
If you would like to return your MatchesFashion order, you have up to 28 days from the date of delivery to send it back. All items must be in their original condition and packaging to be returned.
Are exchanges available?
Unfortunately, they are unable to offer an exchange service currently as they can’t guarantee the availability of products by the time your returned item arrives with them.
Can you cancel your MatchesFashion order?
You can cancel your order if you act quickly. Once you have placed your order, you have up to 90 minutes to cancel the order. To do this, simply log in to your account, go to your order history and select your active order, click cancel and confirm your reason for doing so.
What payment options are available at MatchesFashion?
They accept several payment options such as Visa, American Express, MasterCard, PayPal, and Alipay.
Hints and Tips
Free Delivery: When your order is over £200, you’ll be happy to know that it will become eligible for their free express shipping option.
Sign up for emails: When you sign up for the MatchesFashion emails, you will be the first to hear about their newest product drops, sales and latest news and it will all arrive right in your inbox.
Shop the sale: If you’re looking for a luxurious bargain, MatchesFashion has some great deals available. Both men and women can enjoy discounts of up to 70% on a whole host of products from accessories and shoes to homeware and clothing.
Loyalty: MatchesFashion loyalty programme, The Curator, works on a 4 level structure with loads of rewards to offer. Each time you spend £10, you will earn 1 Curator point; the more you collect, the quicker you can move up the ranks!
MatchesFashion Rental: It doesn’t take long for your wardrobe to feel like it needs a refresh and MatchesFashion can give a helping hand. If you would like to keep your wardrobe revolving with fresh and stylish looks, their rental service has a lot to offer. Rent luxury clothing for a glamorous event or simply to look great in your day-to-day; wear it as much as you’d like and then return it when you’re done for a completely new look.
How to use your MatchesFashion discount code
- Find the MatchesFashion discount code that works best for your shopping needs and copy it.
- Head over to their website and add your favourite items to the basket.
- When you’re happy with everything you have selected, you can begin the checkout process by clicking the bag icon at the top right of the page.
- On the checkout page, you will see your order total along with a promo code box.
- Enter your MatchesFashion discount code and click the ‘Apply’ button to secure your savings on your latest purchase.
