Not one person' on disability benefits appears to have received the £150 one-off cost of living payment, according to MoneySavingExpert.
The Department for Work and Pensions (DWP) had said people would start receiving payments from this Tuesday, September 20 but has now told MSE that "operational issues" have led to delays in sending out the money, and have so far only been able to send out a limited number of payments as a result.
A DWP spokesperson, however, has since assured MSE that everyone will be paid by the start of October. MoneySavingExpert. com founder, Martin Lewis, said: "A few days before the then Chancellor Rishi Sunak announced his energy package back in May, he called me to get some rough feedback on what he had planned.
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"In that conversation I raised the need for specific help for people with disabilities, many of whom by necessity have far increased energy usage. On the back of that he agreed to do something, though caveated that it wouldn’t be much as it was interlinked with the £650 payment for those on benefits.
"I believe that is when the £150 payment was born. It’s not a huge amount, but for many struggling, everything counts right now.
"That was four months ago. Many people have been eagerly, needily, waiting for it. We were told the payments would start on Tuesday. Yet when I asked on social media yesterday, among thousands of responses, not a soul had received it. Of course the promise is it will be paid by October, so that hasn’t been breached.
"Yet for people in a desperate situation, expectation management is crucial and so I’d call on DWP to give better information on exactly when people can expect the money in their bank account."
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