Get all your news in one place.
100’s of premium titles.
One app.
Start reading
Daily Mirror
Daily Mirror
National
Gemma Jones & Lucy Skoulding

Man's fury as he's charged £249 delivery for a Greggs sausage, bean and cheese melt

A man has shared a warning after he was charged a massive £249 delivery just for one Greggs sausage, bean and cheese melt.

Liam Halewood, 38, from Blackpool, spotted the huge amount on his bill after treating himself to a Greggs takeaway via the JustEat app.

Now he's warning JustEat customers not to get caught up in the same way, reports the Liverpool Echo.

The Boy George impersonator said: "I ordered the food and then it got taken out of my bank showing £249 for the delivery."

Liam went on to share his receipt on social media to warn others to check their bank accounts after making an order with the company.

Liam Halewood spotted the huge amount on his bill after treating himself to a Greggs takeaway via the JustEat app (Liam Halewood/Liverpool Echo)
Liam went on to share his receipt on social media to warn others to check their bank accounts (Liam Halewood/Liverpool Echo)

He said a lot of other people were saying it had been happening to them too.

Liam told the Liverpool ECHO : "One said it was costing them £900 and another said it was going to cost them £399 for the delivery charges.

"I think JustEat has had a glitch in its system, which to be honest for a big company it shouldn't happen really.

"If someone didn't check their statement and that money got taken out they say you only have like 24 hours to rectify any order that you have made."

The singer, who currently lives in Blackpool but is from Allerton, said the food delivery company has now corrected his bill.

He said: "They have rectified it now and given me my order for free with £5 off my next order.

"But, I think it is important that when you use delivery companies and when you're paying on your card over the internet and the phone that you do check things anyway.

"Some older people who don't really know how to use the internet might have just let that go but because I pulled mine up it got rectified dead quick."

The singer said the food delivery company has now corrected his bill (Liam Halewood/Liverpool Echo)

Liam hasn't been put off using JustEat in the future despite the ordeal. He said: "This kind of thing has made me realise that you should check every time you're ordering and make sure they're charging the correct delivery fee.

"My thing was just that there was probably a glitch and how many people actually ordered and never checked. This might get people now to double check."

A JustEat spokesperson said: "We're aware of an issue on our platform today that briefly affected the price of delivery orders for a very small percentage of our customers.

"This issue is now completely resolved and we are in the process of offering a full refund for all customers affected."

Sign up to read this article
Read news from 100’s of titles, curated specifically for you.
Already a member? Sign in here
Related Stories
Top stories on inkl right now
One subscription that gives you access to news from hundreds of sites
Already a member? Sign in here
Our Picks
Fourteen days free
Download the app
One app. One membership.
100+ trusted global sources.