The apps for several major banks associated with Lloyds Banking Group are currently experiencing outages in the UK, leaving customers unable to access their funds.
Banks affected by the disruption include Lloyds, Halifax, Bank of Scotland and TSB. According to DownDetector, the problems started at around 8am this morning and are affecting users across the UK.
To make matters worse, the error has occurred on the last day of the month, which is payday for many Brits.
Customers have also complained of not being able to pay their bills and of a lack of transparency from the banks about the issue.
In a statement shared on X (formerly Twitter), Lloyds said: “We know some of our customers are having issues logging on to online banking and our app. We're sorry for this and we're working to have everything back to normal.”
Nationwide also acknowledged the problem in a statement: “We’re sorry, some incoming and outgoing payments are delayed at the moment. They are in a queue and will arrive ASAP.”
The bank is advising customers to keep an eye on its status page for the latest updates. The website states that some payments to and from accounts are currently delayed, but transfers are queued and will arrive as soon as possible.
While customers can still send money, according to Nationwide, transactions won’t be processed immediately. However, direct debits and standing orders remain unaffected.
Customers can also still move money between their own accounts, use their cards for online and in-store purchases, access online and mobile banking, and withdraw cash from ATMs, according to the bank’s status page.
This is the second time in roughly five months that Lloyds Bank has encountered problems with its online and mobile banking services.
Following a flood of reports from disgruntled customers last September, Lloyds admitted that some users were having issues accessing recent transactions and that its app was running slower than usual.
The Lloyds app outage echoes a broader issue experienced by Barclays Bank in early February 2025, though the Barclays disruption was more extensive.
On January 31, Barclays suffered a major IT glitch that affected its online and mobile banking services for several days, coinciding with payday for many UK workers and the self-assessment tax return deadline. Customers reported being unable to access accounts, view balances, or confirm recent transactions, although cash machines and card payments were still functional.
The issue was reportedly caused by a power outage at FIS Global, a third-party vendor handling payment processing for Barclays. The UK Parliament's Treasury Committee has since requested further details from Barclays and other banks regarding the causes and effects of these recent IT failures.
