Lloyds Bank, Halifax and Bank of Scotland customers are struggling to transfer cash this morning following a technical glitch.
The high street lenders, which are owned by Lloyds Banking Group, have confirmed there is a problem with faster payments.
Almost 200 customers collectively have been complaining about the service, according to outage tracker DownDetector.
The issues appeared to start at around 8am.
One customer tweeted Halifax, saying: "I can’t make any payments, my solicitor can’t get through to you to settle my mortgage and I’ve got a lot to pay and do today."
Are you affected? Get in touch: mirror.money.saving@mirror.co.uk
Another said: "Is there an issue this morning? Transferred funds about twenty mins ago and still waiting for it to credit account."
A customer of Lloyds Bank said: "When will you have fixed online bank transfers via your app not working? Been trying for over an hour now!"
And another tweeted: "I have tried to make a transfer and it keeps getting declined. I can't even transfer my money back to my savings account on the app as keep getting a technical error. Have you gone down?"
In a reply to one customer, Lloyds said: "We know some customers are currently seeing short delays for payments they’re making.
"These payments are being made, just taking a little longer than usual this morning."
Halifax tweeted: "We’re aware of an issue with customers sending faster payments, we’re sorry for this.
"The transfer should arrive in the recipient’s account within 2 hours, but it may be sooner. If they keep an eye on their account, it should arrive very soon."
Halifax said cash transfers should arrive within two hours of being sent. The Mirror has asked Lloyds Banking Group for an update on when the issue will be fixed.
Are you entitled to money back for bank glitches?
If your bank services have gone down, you aren't automatically entitled to any compensation - it instead depends on how badly the outage has affected you.
For example, if it made you miss a bill or some sort of payment.
It also depends on how long the service disruption lasts for and how quickly the bank worked to resolve it.
Lloyds Bank, Halifax and Bank of Scotland each have dedicated pages online to help you make a complaint.
If you're considering making a complaint, you should gather evidence about how the service issues affected you and for how long.
If you're in desperate need of access to your money but your online services are down, you can go to your local bank branch to withdraw your funds as normal.
If you don’t have a local bank branch nearby or you're unable to get there, try and call your bank or contact it on social media to ask what to do.
