More than $1.4 million raised online following Tasmania's jumping castle tragedy is yet to reach the families of victims due to "legal issues".
Six Hillcrest Primary School students were killed and three injured when the castle and several inflatable Zorb balls became airborne during final-day celebrations in December.
Zoe Smith, who grew up in Devonport, set up a GoFundMe page in the days after to help the families from her hometown.
It received some 18,300 donations and raised $1,460,360.
Devonport City Council issued a statement this week saying the release of the money to the nine families was taking longer than anticipated.
The council said the release had been delayed by "very complex legal issues" being managed by the state government and legal representatives of the fund's initiator.
"We understand the community is worried that the money raised hasn't yet gone to the families, but it will, and this is not negotiable," Devonport Mayor Annette Rockliff said.
"The money was always intended for those families and that's exactly where it will go."
GoFundMe said it is working closely with fundraiser organisers and was holding the money safely until it receives final documentation about how funds will be distributed.
"We appreciate that this has taken a little longer than donors may have hoped," a spokeswoman said.
"Given the circumstances of this tragedy, the distribution plan has had to be carefully managed, which can take some time.
"It is our understanding that the distribution plan is in its final stages and donors will be updated in due course."
Ms Smith indicated on December 18 the GoFundMe donations would be rolled into a separate community fundraiser, set up by bank MyState to ensure safekeeping.
Tasmanian Premier Peter Gutwein indicated he was confident all of the money would reach the families.
He said the state government would help the families financially if needed while the matter was "being sorted out".
"There are legal matters that need to be worked through. My understanding is, in terms of everything we're doing, we need to ensure that every dollar goes to the people that it should go to," he said on Friday.
The AFL is holding a pre-season fixture between Richmond and Hawthorn at Devonport Oval on March 5, which will act as a further fundraiser.
A flood of tributes left outside the school following the tragedy were collected by Devonport City Council for use in a permanent memorial.
Zane Mellor, Jye Sheehan, Jalailah Jayne-Maree Jones, Peter Dodt, Addison Stewart and Chace Harrison died in the incident, which is being investigated by the coroner.