A Lanarkshire skin care clinic has been praised by inspectors in a report.
Pristine Aesthetics in Rutherglen received grades of good and satisfactory grades in various categories from watchdogs Healthcare Improvement Scotland.
The clinic, run by Suzanne Patton, was visited in July, while the inspectors also consulted 17 patients for feedback about the clinic's services.
Their inspection mostly praised the clinic, but did suggest recommendations to improve in some areas.
Regarding people’s experience of care and the involvement of carers and families, the report found that: "All patients said they were well informed and treated with dignity and respect.
"Developing its own participation strategy would help the service collect and use feedback to improve."
The business was given a satisfactory grade in this category, and praised for the fact that all patients who responded to the inspector's online survey said they were well informed and involved in decisions about their treatment and care.
For the category regarding delivery of safe, effective, compassionate and person-centred care, the report stated: "The environment was modern, clean and well maintained.
"Clinical waste was not being disposed of correctly. An audit programme should be introduced to review the safe delivery and quality of the service."
The waste disposal refers to a toxin having been placed in the incorrect type of box. The report noted that "Effective measures were in place to reduce the risk of infection" and that deep cleaning was carried out correctly between any appointments.
The grade was also given as satisfactory in that category.
Lastly, regarding quality improvement-focused leadership, the report found that: "The service kept up to date with changes in the aesthetics industry, legislation and best practice guidance.
"A quality improvement plan was in place to help develop the quality and effectiveness of the service provided."
Pristine Aesthetics was given a rating of good for this category.
The company was also evaluated in two ungraded categories as well.
Regarding the delivery of safe, effective, compassionate and person-centred care, the inspectors wrote that: "Patient care records provided limited information about outcomes from patient assessments, planned care or treatment or patient consent to treatment.
"Records were not always dated or signed. Patients told us they were fully informed and received aftercare advice."
Lastly, the company found that with workforce management and support: "The practitioner continuously updated their aesthetics knowledge and skills through undertaking training courses. Appropriate checks were in place for staff with a practicing privileges agreement."
An action plan has since been acted on by the business, involving a new way of disposing of waste and more structured ways of receiving feedback from patients.
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