Energy regulator Ofgem has this week issued a warning to Lanarkshire residents about scam emails which claim to be from them and ask for bank details so that customers can get a rebate on their energy bills.
Trading Standards Scotland has confirmed that Ofgem had previously warned that there are rising reports of text, email and phone scams impersonating energy firms.
In some cases, scammers say your energy supply has switched and ask for your payment details.
Other cold callers may claim they are from Ofgem and suggest that you switch energy supplier. They ask for personal and bank details in order to complete the switch.
A Trading Standards statement said: “Ofgem will never ask for your bank details in relation to energy bills.
“They will never cold call or visit your house and will never ask for your personal information or try to sell you energy.
“If you receive a cold call supposedly from Ofgem, hang up and don’t give the caller any personal details.
“If you are unsure whether a call about your energy supply is genuine, hang up and contact your supplier using a number from a recent bill or their official website.”
Find out more Ofgem advice on avoiding energy scams online or from the Trading Standards Scotland website.
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