Lady Susan Hussey has met with charity boss Ngozi Fulani to apologise after repeatedly asking “where she was really from” at an event last month.
Lady Hussey, 83, resigned from her role as a royal aide after she questioned the background of Ms Fulani during a reception at Buckingham Palace.
On Friday, Buckingham Palace described the meeting of the pair as “filled with warmth and understanding” and that Lady Hussey had offered her “sincere apologies”.
The statement added: “Lady Susan has pledged to deepen her awareness of the sensitivities involved and is grateful for the opportunity to learn more about the issues in this area.
“Ms Fulani, who has unfairly received the most appalling torrent of abuse on social media and elsewhere, has accepted this apology and appreciates that no malice was intended.
“The Royal Households will continue their focus on inclusion and diversity, with an enhanced programme of work which will extend knowledge and training programmes, examining what can be learnt from Sistah Space, and ensuring these reach all members of their communities.
“Both Ms Fulani and Lady Susan ask now that they be left in peace to rebuild their lives in the wake of an immensely distressing period for them both.
“They hope that their example shows a path to resolution can be found with kindness, co-operation and the condemnation of discrimination wherever it takes root.
“It is the wish of both parties that, at the end of the UN’s 16 days of Activism Against Gender-Based Violence, attention can now return to the important work of Sistah Space in supporting women affected by domestic abuse.”
Buckingham Palace also went on to say that the Queen Consort and the King “were pelased that both parties had reached this outcome.”
Lady Hussey, had been a close confidante of the Queen and accompanied her to the funeral Prince Philip. She met the Sistah Space charity boss alongside 300 guests at the palace for an event about domestic and sexual abuse of women.
At the event, Ms Fulani said Lady Hussey moved her hair out of the way in order to see her name badge before then asking questions of her family’s heritage. After Ms Fulani revealed the incident, both Lady Hussey and Buckingham Palace apologised.