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Crikey
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Cam Wilson

Labor on offence, Morrison on the back foot. Here’s what’s resonating on social media

Labor policies and Scott Morrison’s antics are the stories that have drawn the biggest reaction from Australian voters, according to social media analysis conducted by Crikey

Media monitoring, like Crikey’s coverage of Isentia’s insights during the campaign, can tell us what stories journalists are choosing to focus on. But what are the stories voters are most responding to? 

Social media engagements provide insight into the stories that people are reacting to: whether it’s a share on Facebook, an angry quote tweet on Twitter, or an upvote on Reddit. 

These don’t necessarily indicate support — after all, someone’s dismissive comment that a policy is rubbish counts as an engagement — nor are they representative of the electorate, but they demonstrate what is “breaking through” by eliciting some kind of reaction. 

And importantly, it’s also a rough proxy for what stories are travelling the furthest. The algorithmic nature of social media platforms rewards content based on how much engagement it receives, so these are likely to be the stories that users are seeing the most, too. 

The top 10 pieces of online content (generally news stories from mainstream media) each week from the campaign for both parties and their leaders, as shown by social media analysis tool BuzzSumo, show a different story from what you might see from the media’s campaign wraps. These paint a prime minister and party on the defensive, while the opposition’s policies draw a big response.

Throughout the campaign, the coverage of Morrison has shown him reacting. During the first week, dominating social media were his visit to a factory in the process of outsourcing jobs and his broken promise about an ICAC. The week after, his gaffe about being “blessed” not to have a disabled child was four of the five top stories about him. Last week, his coverage was topped by a “carbon tax” scare campaign and him being caught texting at a Anzac Day dawn service.

Anthony Albanese on the other hand has generally received more positive coverage. Despite the first week’s focus on the opposition leader’s gotcha answers, the top two stories were about his commitment to a federal ICAC. In week two, the top stories were about Albanese catching COVID-19. Grace Tame’s interview with him dominated week three. 

A similar trend also appears in the coverage of the two major parties. The Coalition and Liberal Party’s biggest stories on social media have been largely negative: testimonials from Liberal Party deserters, fact-checks that found their rhetoric misleading, and pieces about their forthcoming tax hikes. Meanwhile, much of Labor’s top stories have been about its policies on the NDIS, multinational tax crackdowns and a royal commission into robodebt. 

What’s topping social media is only a fraction of the story of the federal election. But it’s one signal, among all the noise, that suggests Morrison’s reelection campaign isn’t going to plan.

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