A generous gas engineer from Paisley went above and beyond for a customer after hearing about his tragic situation.
Donald Webb met Charlie in late 2022, when he delivered a new American Fridge Freezer to his home in Selkirk, Scottish Borders, and he was so moved by his story that he wanted to organise a nice surprise for the 84-year-old.
Donald had been chatting with Charlie and learned that the senior citizen had been through hell in the past year.
His son and daughter-in-law were involved in a horrific car crash that left them both badly injured and upon leaving hospital, they lived with Charlie for three months whilst they recovered.
Whilst all of this was happening, Charlie was also a full-time carer for his wife who was living with dementia and sadly, just a few months after his son and daughter-in-law returned home, she passed away.
Donald said: “I remember leaving Charlie’s home and thinking, wow, he deserves a medal for what he has gone through.
“He was such a cheerful chap and I really wanted to do something for him because he seemed like the kind of person that helps everyone he comes across in life."
He wanted to do something for the man and so, after learning that Charlie’s son lived hundreds of miles away in England, Donald asked his supervisors at online electrical retailer, AO’s depot in Larkhall, South Lanarkshire, if they could do something for Charlie.
They agreed and Donald picked out an item from their stock and gifted Charlie a tablet device so that he could keep in touch with his son via video call and just a few weeks later he dropped the tablet off himself to Charlie’s doorstep.
Donald said: “It was lovely to see Charlie again and I was delighted to hear that he had a lovely Christmas and New Year with his son and daughter-in-law.
“Hopefully this gift will mean that he can regularly catch up with them whenever he wishes.”
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