It’s a good day for Kia, Genesis, and Hyundai. The three ranked very well on J.D. Power’s 2022 Vehicle Dependability Study. Kia and Genesis took top honors in the mass-market and premium vehicle categories. Hyundai ranked two spots below Kia, right behind Buick. Toyota and Dodge round out the top five most dependable mass-market brands. Lexus, Porsche, Cadillac, and Lincoln complete the premium category.
The J.D. Power survey asked owners to provide feedback about nine major categories, including powertrain, infotainment tech, and driving experience. Based on this feedback, J.D. Power calculated a score based on a 1,000-point scale to identify how many problems an owner faces per 100 vehicles (PP100). Kia scored 145 PP100, while Genesis scored 155 PP110. The complete ranking for mass-market brands is:
Here’s the ranking for the premium category:
- Genesis – 155 PP100
- Lexus – 159 PP100
- Porsche – 162 PP100
- Cadillac – 168 PP100
- Lincoln – 180 PP100
Gallery: 2019 Kia Sorento: First Drive
Owners continue to complain about infotainment systems, which is a category that saw more than double the number of complaints of any other one. Consumers fussed most about built-in voice recognition, Android Auto and Apple CarPlay connectivity, built-in Bluetooth systems, and a lack of ports.
J.D. Power’s study gives beyond just ranking brands. The reports also identify the top models in various segments, from compact mass-market ones to large luxury SUVs. Dependable mass-market models include the Ford Mustang, Toyota Corolla, and Mazda Miata.
Lexus has three models in the premium-brand category with the UX, the NX, and the RX. The Porsche Cayenne made the rankings, too, and J.D. Power notes that the 2019 Porsche 911 was rated the most dependable model in the study.
The complete list is below:
| Category | Make And Model |
| Compact Car | Toyota Corolla |
| Compact Sporty Car | Mazda MX-5 Miata |
| Midsize Car | Hyundai Sonata |
| Midsize Sporty Car | Ford Mustang |
| Large Car | Chevrolet Impala |
| Minivan | Dodge Grand Caravan |
| Small SUV | Buick Encore |
| Compact SUV | Buick Envision |
| Midsize SUV | Hyundai Santa Fe |
| Upper Midsize SUV | Kia Sorento |
| Large SUV | Chevrolet Suburban |
| Midsize Pickup | Nissan Frontier |
| Large Light Duty Pickup | Toyota Tundra |
| Large Heavy Duty Pickup | Chevrolet Silverado HD |
| Premium Compact Car | BMW 4 Series |
| Premium Midsize Car | Lincoln MKZ |
| Premium Small SUV | Lexus UX |
| Premium Compact SUV | Lexus NX |
| Premium Midsize SUV | Lexus RX |
| Premium Upper Midsize SUV | Porsche Cayenne |
