Staff left jobless after the collapse of Thomas Cook claim they've been denied access to unemployment benefit.
Dozens of ex-workers say they struggled to get financial help in the three months since the holiday firm's demise, with some having their application for jobseekers' allowance repeatedly turned down.
Some have even been made homeless and forced to live in shelters after their landlords kicked them out because they were struggling to pay the rent whilst inbetween posts.
And, as the beleaguered tour operator's administration process remains ongoing, others maintain they have been poorly advised by the local job centre over what their entitlements are.
Cabin manager Ian Begg says the situation has proved so stressful it's even impacted on his mental health.
"For about two weeks after the collapse, I couldn't even get dressed," he told the BBC.
"I couldn't face the world and stayed indoors. I had anxiety and was depressed."
Ian was unable to access state support because of confusion over whether he should apply for jobseeker's or universal credit - his original claim for the latter being cancelled at the last minute after he received a one-off payment from Thomas Cook's liquidators.
He is now relying on his life savings and help from his family to cope.
However, while Ian has a glimmer of hope in the form of a new job with a different airline waiting for him in the New Year, others aren't so lucky.
Betty Knight, from example, as only received five weeks worth of benefits despite having been out of work for more than twice as long.
"I've worked hard," says the crew member of 12 years. "I've done everything expected of me to contribute to our society, but when I needed the Department for Work and Pensions, I haven't been able to access that. It left me reeling."
Former employee Rebecca has also been waiting for help for eight weeks having been made jobless whilst heavily pregnant, resulting in the loss of whatever maternity benefits she was entitled to.
Her subsequent claim for state support was also cancelled due to the incorrect paperwork being submitted. She's still waiting for financial help.
The Department for Work and Pensions has apologised for the problems and vowed to "urgently fix" everyone's delayed claims.
Thomas Cook, the world’s oldest holiday company, entered into compulsory liquidation back in September, after efforts to rescue it failed, leaving thousands of people across the UK without jobs.
There ha been some light at the end of the tunnel, however, with Sunderland-based Hayes Travel announcing it was to buy and reopen all 555 UK branches, with, in the case of Wales, all their original staff members back in place.
Many tourists spoke of "utter carnage" they faced as increasing numbers of flight were cancelled or delayed.
Nevertheless, that didn't stop one mum from Pontypridd organise an on board whip-round for cabin crew on what would be their final flight.
Hearing the air hostesses had lost their jobs and were effectively working the journey from Turkey to Cardiff Airport for free, Elaine Kerslake from Glyncoch drummed up more than £700 from fellow passengers.
"Thank you so much," responded an emotional stewardess over the tannoy. "We are so happy to be here. We hope you enjoyed your last Thomas Cook airlines flight with us."
