Jet2 has urged customers not to respond to requests claiming to be from the Leeds-based airline and asking for personal details.
The company, based at Leeds Bradford Airport, has warned passengers about a series of scams including one relating to Covid testing. Some countries still require visitors to take PCR or lateral flow tests before and sometimes after landing, the Liverpool Echo reports.
The tests are supplied by independent providers and usually have to be purchased separately. On Monday, Jet2 said it did not "arrange PCR tests or Fit to Fly documents" and advised customers: "please do not respond to requests for this".
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Other warnings concerned bank account details, telephone numbers and social media purchases.
In a tweet on Monday, the holiday operator said: "IMPORTANT REMINDER. Only contact us using the methods shown on the Contact Us pages on the Jet2 and Jet2holidays websites. Do not purchase any form of Jet2.com or Jet2holidays credit notes via social media as they are unlikely to be honoured. Always check company telephone numbers and documentation.
"Scammers may pretend to be a legitimate company. We do not call from 0203 numbers. You should only book Jet2 flights or Jet2holidays directly with us or through one of our approved ABTA registered Trade Partners. We would never ask you to pay money directly into an individual's private bank account."
Find out more about Jet2's travel requirements here.
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