FAQs
How does shipping work with ITBAY?
ITBAY offers reliable shipping services throughout the UK. Shipping options, rates, and delivery times may vary depending on the size and weight of the item, as well as the customer's location. Expedited shipping options may also be available for certain products.
Can I track my order from ITBAY?
Yes, ITBAY provides order tracking services to allow customers to monitor the status and progress of their orders. Once your order is shipped, you will receive tracking information via email or through your ITBAY account.
How can I contact ITBAY for further assistance or inquiries?
You can reach ITBAY's customer support team via email, phone, or live chat during our business hours. Our dedicated support staff is available to assist you with any questions, concerns, or inquiries you may have regarding our products or services.
Does ITBAY offer warranties on its products?
Yes, most products sold by ITBAY come with manufacturer warranties, and additional extended warranty options may be available for certain items. Details regarding warranties are typically provided in the product descriptions.
What payment methods does ITBAY accept?
ITBAY accepts various payment methods, including credit/debit cards, PayPal, and other secure online payment options. We strive to provide convenient and secure payment processing for our customers.
Hints and Tips
Opt for free shipping: Look for items that qualify for free shipping to save on delivery costs. Sometimes, ITBAY offers free shipping on orders over a certain amount, so consider bundling items together to reach the £100 free shipping threshold.
Wait for special events: ITBAY offers special discounts or promotions during events like Black Friday, Cyber Monday, or their anniversary sales. Consider waiting for these occasions to make larger purchases.
Sign up for newsletters: Often, ITBAY sends out newsletters with exclusive deals and discounts. By subscribing, you can stay updated on the latest offers. To do so, simply enter your email address when prompted on their website.
Compare prices: Don't forget to compare prices on ITBAY with other retailers to ensure you're getting the best deal. Sometimes, similar products may be available elsewhere at a lower price, which will allow you to make use of ITBAY’s price match promise.
How to use an ITBAY promo code
1. Find a Code: Locate a voucher code for ITBAY on our website.
2. Select Your Items: Choose the item(s) you want to purchase on eBay.
3. Add to Cart: Add your chosen item(s) to your eBay shopping cart.
4. Proceed to Checkout: Click on your cart and proceed to checkout.
5. Enter Code: Look for the "Enter code" field during checkout.
6. Apply Code: Type or paste the ITBAY voucher code into the field and click "Apply".
7. Review Discount: Ensure the discount is applied correctly to your order total.
8. Complete Purchase: Enter your payment and shipping details to finalize your purchase.
How we source voucher codes
At TechRadar, we have a number of tools at our disposal to help us find the latest voucher codes. Our Vouchers team uses connections with big name brands, our affiliate networks, and the world wide web to source the latest & best codes for our pages. Each page is updated multiple times a week with sales info, exclusive codes negotiated by our Commercial team, and a number of ways to save on your next online order.
How we test voucher codes
Every code listed on TechRadar is tested before it’s added to our pages by our Vouchers team. We include a range of offers including student discounts, sale prices, free shipping, & more across a number of categories of products & services. Each code is checked to ensure it is accepted at the checkout, and you won’t find any one-time use or user-specific codes.
The expiry date and any terms & conditions of each code are also displayed on the page, next to or below the ‘Get Code’ button, for added clarity. Click the text that reads ‘Terms & Conditions’ to expand the corresponding area, where you can read more about any requirements your order will need to meet in order for your chosen coupon to be accepted.
What to do if a voucher code doesn’t work
We take the utmost care to verify every code before it’s uploaded, and include as much relevant information as we can find to make using our codes as straightforward as possible. However, sometimes codes expire or are amended before we’re able to refresh our pages, and codes may not work as intended.
Should you experience any issues, it’s always best to start by checking the terms & conditions on the page. Click “View terms and conditions” and the code area will expand. You’ll see all applicable criteria listed in this area. For example, you may not meet a required minimum spend (i.e. spend £20 or more); you may not have enough times in your basket (e.g. you have only selected 2 products when trying to redeem a 3 for 2 multibuy offer), or your chosen offer may only apply to a certain type of product (i.e. 10% off laptops).
If issues persist once you’ve checked that you’ve met any necessary requirements, you can get in touch with our support team by emailing coupons.techradar@futurenet.com. Please provide as much detail about your issue as possible - including which code you used and where you found it - and we’ll be in touch to provide support as soon as we can.
How we make money
All the money TechRadar makes through its voucher pages is earned through a commission-based model. We have deals in place with every retailer that has a voucher page on our site, and every time someone makes a purchase using one of our codes, we earn a percentage of the total basket value back in commission.
Thanks to this model, we can offer all of our codes & discounts completely free of charge. You’ll never be asked to pay a fee to redeem an offer on our site - all you’ll pay is the discounted price of the products or services you’ve chosen to buy.
If you want to find out more about TechRadar’s voucher pages, you can visit our dedicated page on How We Source Voucher Codes and How to Use Them for more information.
