A passenger who watched as bags were left abandoned on the tarmac for hours at Manchester Airport has branded the place “a mess”.
The passenger shared video footage with the Manchester Evening News , which shows bags which appear to be abandoned lying on the ground outside - where he claims they remained for hours. “I watched these bags fall from the transport to the plane,” he said.
“They were left there for around one hour 40 minutes before being picked up and left in the same place for I don’t know how long.”
He said he was sat watching the bags for over three hours, during which time they did not move. It follows a host of complaints from airport customers that luggage is not being delivered to destinations.
Luggage is handled at the site by private aviation companies, and not by the airport itself.
Manchester Airport said that each airline employs its own baggage handling agents, and they are unable to comment on those operations. "Manchester Airport is a mess at the minute," the passenger told the M.E.N.
"It's a joke how they're handling stuff".
A Manchester Airport spokesperson said: “The process of taking baggage to and from aircraft is managed by a range of third-party handling agents, which each airline contracts directly.
“However, we expect the highest standards when any company operating on our site is handling passengers’ luggage and will raise this with them as a matter of urgency to understand what happened and why.”
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