Get all your news in one place.
100’s of premium titles.
One app.
Start reading
Tom’s Guide
Tom’s Guide
Technology
Alison Barretta

Is the new Westin Heavenly Bed the best hotel mattress? I'm a mattress tester — here's what I think

Tom's Guide mattress tester sitting on the edge of the new Westin Heavenly Bed at the Westin New York at Times Square.

The Westin Heavenly Bed has been a staple of Westin hotels for over 25 years, remaining largely unchanged since its debut in 1999. However, in May 2024, the hotel chain officially announced its Next Generation Westin Heavenly Bed, set to roll out at over 240 Westin properties worldwide. It's also available for purchase directly from Westin and Pottery Barn.

The Next Generation Westin Heavenly Bed – which encompasses the mattress, bedding, and linens – is the culmination of years of research and testing. Westin incorporated feedback from leading sleep experts, associates, and guests to create what it believes is the most comfortable hotel mattress around. This revamp comes as sleep tourism continues to thrive, with travelers prioritizing quality rest.

Having reviewed some of the best mattresses from today's leading brands, I was intrigued by the brand-new Westin Heavenly Bed as a fan of the original. The staff at the Westin New York at Times Square offered me a complimentary one-night stay to try the updated Westin Heavenly Bed hands-on. Keep reading to find out whether you should book your next hotel stay at a Westin – and if it's worth bringing a Heavenly Bed home to your bedroom.

Why did Westin update its Heavenly Bed?

Westin has slightly modified its Heavenly Bed over the years, but the Next Generation Heavenly Bed is the first complete redesign since its release in 1999. "Guest and operational feedback, as well as the latest advancements in sleep technology and evolving consumer design aesthetics, inspired [Westin] to modernize the look and feel of the Heavenly Bed," says Brian Povinelli, Senior Vice President, Global Head of Marketing and Brand at Marriott International.

The process of revamping the Westin Heavenly Bed began several years ago. A pilot mattress was released in 2019, but COVID-19 delayed the full rollout. By 2021, all specifications for the new Heavenly Bed bed were finalized. May 2024 marked the global debut of the Westin Next Generation Heavenly Bed.

According to Povinelli, Westin "painstakingly" reviewed over 4,000 samples from 22 vendors and "conducted extensive R&D" before finalizing the design of its updated Heavenly Bed. The hotel chain collaborated with Hohenstein (which established the OEKO-TEX standard), SGS Labs, and Ecolabs to produce safe, high-quality materials. 

Next Generation Westin Heavenly Bed: Design

The king-size Westin Heavenly Bed in my suite. (Image credit: Future / Alison Barretta)
  • A 14" innerspring mattress manufactured by Beautyrest
  • Silver fiber woven into the mattress prevents mold and mildew
  • Accompanying sheets and pillows are now hypoallergenic 

Like the previous version, the Westin Next Generation Heavenly Bed is manufactured by Beautyrest, a brand known for its luxury mattresses. The 14" innerspring mattress has a plush pillow top, individually wrapped pocket coils, and gel-infused memory foam comfort layers.

Materials aside, the overall construction of the Heavenly Bed appears to be largely unchanged from before. One notable addition is the silver fibers woven throughout the mattress. Silver is known for its antimicrobial and antibacterial properties. This should help prevent mold, mildew, and other allergens – but it doesn't eliminate the need for a mattress protector.

The accompanying pillows and bedding have also been updated with breathable, hypoallergenic materials. The sateen sheets are a blend of cotton and lyocell while the duvet has a cotton shell with a polyester fill. The pillows now contain a hypoallergenic fiberfill instead of down and feathers.

Next Generation Westin Heavenly Bed: Support & comfort

  • I rate it a 6 out of 10 on the firmness scale (medium)
  • A comfortable mattress for back sleeping 
  • Side sleeper support could be more consistent

I've stayed at several Westin properties and recall the Westin Heavenly Bed as a plush yet supportive mattress that met my needs as a 5ft4in, 145lb side/stomach sleeper with occasional lower back pain. Does the Westin Next Generation Heavenly Bed replicate (or improve) that experience?

The updated Westin Heavenly Bed feels slightly softer than I remember. I rate it a 6 out of 10 on the firmness scale, which is medium. Hotels aim to offer a universally comfortable mattress to accommodate as many guests as possible, and a medium feel usually achieves that. (That said, remember that firmness is highly subjective.)

Side sleeping was (mostly) comfortable for me. (Image credit: Future / Alison Barretta)

When resting on my side, I had to reposition myself a few times to avoid discomfort in my hips, which is where I hold most of my weight. While I would have liked more consistent support for that area, the pressure relief along my shoulders and knees was on par with the best mattresses for side sleepers I've tried. 

I was most comfortable on my back, despite not being a natural back sleeper. The Heavenly Bed distributed my weight evenly, allowing me to sink into it without the urge to fight it. I didn't fare as well on my stomach, as my hips began to dip below the rest of my body. Stomach sleepers fare better with a firm mattress anyway.

Note that the Westin's default pillows are quite lofty, which makes them ideal for side sleeping. If you're a back or stomach sleeper, you may be able to find flatter pillows in the closet (like I did) or call down to the front desk.

Next Generation Westin Heavenly Bed: Performance

  • Sleeps temperature-neutral
  • Adequate edge support
  • Good motion isolation

If you're anything like me, you consider whether your hotel mattress will keep you cool and cozy, provide a stable surface to sit on, and minimize the movements of a restless travel partner. Here's how I evaluated the Westin Next Generation Heavenly Bed's temperature regulation, edge support, and motion isolation.

Temperature regulation

The Westin Next Generation Heavenly Bed is an innerspring mattress, which means there's plenty of airflow. The gel-infused memory foam comfort layers and woven silver fibers purportedly help draw away body heat. The Heavenly Bed sheets are a breathable blend of cotton and Tencel+Plus Lyocell. 

During my stay at the Westin New York at Times Square, outside temperatures reached 80 degrees F. However, hotels are big on climate control, and the thermostat in my suite maintained a steady 72 degrees F. Despite that, the Westin Heavenly Bed slept temperature-neutral on its own accord and I didn't overheat.

Edge support

A look at the Westin Heavenly Bed, beneath the sheets. (Image credit: Future / Alison Barretta)

I sat on the sides and corners of the king-sized Westin Heavenly Bed in my suite. They were steady enough for sitting when getting up in the morning or putting on my shoes. However, I think your mileage may vary because this mattress falls on the softer side of medium. Heavier individuals (over 250 lbs) might not find the edges as supportive as they'd like.

To test the Heavenly Bed's edge support for sleeping, I sprawled like a starfish and positioned myself as close to the edge as I could. In either case, I didn't feel any obvious sagging or have a fear of falling over. Westin doesn't indicate whether the perimeter of the mattress is reinforced with firmer springs, but it does use commercial-grade coils for durability.

Motion isolation

I traveled alone and left my weights at home, so to gauge the motion isolation of the Westin Heavenly Bed, I got creative with two 17oz bottles of water, compliments of the Westin. 

One bottle remained upright while I threw the other bottle onto the bed from various distances and at different velocities. The upright bottle fell over when I threw the other bottle within six inches of it, but from farther away, the upright bottle slightly wobbled but didn't fall over, regardless of how hard I threw the second bottle.

My (non-scientific) testing indicates there's good motion isolation here. If you share a bed with your partner or kids while on vacation, you may experience a few disturbances if you're a light sleeper. Otherwise, the coils and foam of the Westin Heavenly Bed absorb movements well.

I had to get creative with my motion isolation tests. (Image credit: Future / Alison Barretta)

Next Generation Westin Heavenly Bed: Price

  • Available from the Westin Store and Pottery Barn
  • Occasional sales knock up to 25% off
  • 10-year warranty but no sleep trial

Fans of the Westin Heavenly Bed can nab one for themselves at WestinStore.com or from Pottery Barn. The direct-to-consumer version features the same design and construction found at Westin properties. You can purchase the accompanying sheets, pillows, duvet, and mattress pad for the full Westin-at-Home experience.

Here's the complete list of sizes and prices:

  • Twin MSRP: $1,645
  • Full MSRP: $2,045
  • Queen MSRP: $2,945
  • King MSRP: $2,845
  • California king MSRP: $2,845

A queen-size Heavenly Bed retails for $2,495, with the option to add a box spring and bed frame for an extra cost. Alternatively, Marriott Bonvoy members purchase with their reward points. Occasional sales knock up to 25% off, making the Heavenly Bed comparable in price to popular luxury options like the Saatva Classic and Beautyrest Black.

The Westin Heavenly Bed is backed by a 10-year warranty, but it doesn't come with a mattress trial and it can't be returned. All Heavenly Beds are made to order, with an estimated ship time of four to six weeks. Delivery is a flat $285 across the contiguous United States, but customers in remote areas will have to pay more. 

Next Generation Westin Heavenly Bed: Final thoughts

I always enjoyed sleeping on the Westin Heavenly Bed. This newest iteration feels slightly softer than I remember, but it's still a supportive, luxurious pillow-top mattress. The medium feel should suit back sleepers, and smaller side sleepers may also find it comfy. While the bedding updates might disappoint fans of down and feather, the focus on hypoallergenic bedding benefits all guests. The antimicrobial silver fibers embedded in the mattress are also meant to foster healthier sleep.

Should you buy the new Westin Heavenly Bed? If you're a big fan of the mattress from your stays at Westin Hotels, it's worth the investment. When it's on sale, prices are on par with popular direct-to-consumer mattresses in the premium price bracket. If you're on the fence about buying one yourself, consider booking a stay at a Westin to test it out, as returns aren't allowed – or you can check out these affordable Heavenly Bed alternatives with mattress trials below.

Next Generation Westin Heavenly Bed: Alternatives

Sign up to read this article
Read news from 100’s of titles, curated specifically for you.
Already a member? Sign in here
Related Stories
Top stories on inkl right now
One subscription that gives you access to news from hundreds of sites
Already a member? Sign in here
Our Picks
Fourteen days free
Download the app
One app. One membership.
100+ trusted global sources.