These appalling pictures show the grim reality of residents living in a block of flats in Wales - where there's blood in the lifts and faeces at the entrance.
Occupants of the block say people using their home as a drug den and even a toilet with stairwells becoming no-go areas at night.
The high-rise blocks in Swansea, Wales are littered with used syringes, cigarette butts, urine and faeces which are regularly found in the stairways and landings.
People who live in the building and others who don't, are making their lives a nightmare, residents say.
One resident said she had lived at the address fort three years and was desperately trying to move away from Jeffreys Court.
She told WalesOnline she had seen it all, from blood to faeces to vomit, and there was something new nearly every week.
"I’ve been reporting things for years now they (the council) send a cleaner to clean it then a few days later it’s the same again.
"I'm so desperate to get out, I've tried the home swap websites, people see the photos of the inside of my flat and message me and as soon as I tell them the address I get no response.
"Because of the behaviour in the block no-one wants to live here.
"A lot of people living here are heavy drug users and 'kick off' causing damage.
"Because the main door to the block has been broken the whole time I’ve lived here anyone can just walk in off the street and you get people hanging out on the stairs taking drugs drinking.
"They even use the stairs as toilets and then just leave their mess behind when they leave."
"I have to carry my dog in and out for toilet and walks because of glass and blood on the stairs and sick in the lift.
"I suffer with PTSD because of domestic violence in a previous relationship and some nights I get no sleep because of glass smashing or arguing and banging around and it gives me really bad anxiety attacks.
"Just this week, three people came into the flats, started drinking and smoking and left when they'd finished- none of them lived here or seemed to know anyone who did.
"These are grown men. This happens all the time.
"I wont go out after dark because of it, it's like I'm trapped in my flat."
Jeffrey's Court underwent a substantial refurbishment in 2016. Swansea Council spent £5 million on upgrading the flats, and adding cladding to the outside.
But residents claim that despite the cash injection, the problems at Jeffrey's Court have continued.
One elderly resident recalled the amount of used drug paraphernalia that was found during the works.
He said: "I remember they would find something nearly every day during the works. By the end they had buckets full of needles, foil, you name it.
"It's not something I agree with at all, drug use. I've lived here for 25 years and it's something I've noticed a lot more of in the past few years."
Despite the refurbishment, vandalism is said to be still rife.
Another resident said he thought the problems were because of the lack of CCTV cameras in some communal areas.
He said: "There is no CCTV in the stairwells at all. That's where a lot of the trouble happens.
"There are always groups of people sat in the stairs, either drinking or smoking, sometimes smoking drugs.
"I have martial arts training so I know I can handle myself, but I can only imagine how scary it is for other residents.
"When the lift is broken people have to use the stairs and move past these people, some of whom don't even live here.
"After a night of drinking, they leave all sorts behind. It's not safe for the people who live here. It's so frustrating."
"We also have a rat problem, quite a bad one too. Just the other night I was trapped outside the main doors because of the rats. There is just so much rubbish at the front I'm not surprised. When it snowed the other week, you could see a little trail of rat footprints running across from the wall behind the block to the flats."
The resident said he lived near a known drug dealer, and often had his flat mistaken for theirs.
"I often get woken up at 3/4am to people banging on my door trying to get in my flat. I have two kids who can't stay here with me because its just not safe for them. It breaks my heart."
The council said cleaners were sent in every day, but the resident claimed there had been issues with rats and piles of dead flies, caused by the garbage shoots which had been left for weeks on end.
He said: "Last summer, the garbage shoot got clogged and there were piles upon piles of dead flies. The council didn't send anyone out to clean it for three weeks."
Another resident said: "I feel sorry for the cleaners they send. They have to clean up all kinds of horrible mess."
"The stairs are the worst, if you look at the side of them, there's remnants of sick, urine, dog hair, human hair, you name it.
"It honestly looks like it hasn't been touched in years. It's all well and good the council painting, but if they only paint over the problems, how hygienic is that?"
A spokesperson for Swansea Council said: "Jeffrey’s Court was subject to a £5 million refurbishment in 2016 and included a full external upgrade along with new kitchens and bathrooms for tenants living in the complex.
"Further upgrades have also been completed to improve fire safety, including the installation of new fire doors and a new sprinkler system.
"Issues raised such as problems with lifts, where vandalism has occurred, are also being dealt with and a new lift has recently been installed. The security voice entry doors have been a constant target of vandals since installation and multiple repairs undertaken to maintain their operation.
"It is frustrating to have to continue to deal with instances of vandalism following such a significant investment to provide high quality residential accommodation in Penlan.
"We are also aware of ongoing anti-social behaviour in the building and are working hard with local police to tackle the problem and we have daily patrols in place along with out of hours patrols to reassure residents. The building is also cleaned on a daily basis.
"In November, we held a community engagement event at Jeffrey’s Court, offering tenants the opportunity to discuss their issues with officers from housing and wider council services, along with agencies such as the police and fire service.
"We would urge tenants to continue to report their issues to us so we can tackle them as soon as possible."
Residents have since received a letter and questionnaire asking them to detail their experience of anti-social behaviour.
Police Inspector Simon Trick said: “We are aware of ongoing issues at Jeffrey’s Court and we have responded to concerns.
“We take all reports of anti-social behaviour in the area seriously and are taking a robust approach towards this unacceptable behaviour which impacts on those living in the area.
“We have been working closely with the local council to explore the best approach in rectifying some of the issues.”
