The implications of the supreme court’s gender ruling regarding toilet access (Report, 22 April) remain academic in rural Devon. Many public toilets are under lock and key due to council cuts. “Apologies for any inconvenience this may cause.” Dignity now has to be preserved behind a hedge.
Dr William Adams
Yelverton, Devon
• Re potential successors to Pope Francis, your correspondent highlights the chances of nine men, seven of whom are aged between 67 and 79 (Report, 21 April). As someone who has just retired from the civil service aged a mere 65, I’m starting to wonder if I have gone too early.
Matthew Ryder
St Neots, Cambridgeshire
• When I called one company to inform it of my husband’s death, the bot said: “Sorry for your loss. Can I do anything else for you” (Letters, 23 April)? Somewhat exasperated, I replied: “Yes, get me a human being to talk to”, at which point the bot said “I will”. A minute later an actual man came on the line!
Ariella Lister
London
• I too am frustrated with the AI (automated idiot) that attempts to replace humans for phone service. The best way to force it to transfer you to a real person is to keep asking more complicated questions until it gives up.
Steen I Petersen
Nanaimo, British Columbia, Canada
• Whether Bach’s Ich Habe Genug is lyrically appropriate as hold music might be a matter of faith, but “Ich habe genug” doesn’t mean “I’ve had enough”, rather “I have enough [having Jesus as my saviour]”.
Michael Ayton
Durham
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