IKEA shoppers are loving a hack shared on social media involving broken pieces you may find when putting new furniture together.
The tip was put on TikTok by Faares, who regularly uses the platform to teach people about personal finance. He recently reminded his followers of the savvy IKEA hack that everybody forgets.
While many people think that a broken furniture part means you'll have to head back to IKEA to replace the entire set, this isn't actually the case, according to Faares. In the video, Faares, who goes by the username @faaresq, plays both an IKEA cashier and a customer in a short skit.
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Faares as the customer, asks the cashier whether they could return an item, to which the cashier replies: "Sure, is everything okay?" In response, the customer explains: "Yeah just one of the pieces broke as I was putting it together."
The cashier replies: "Oh yeah, you don’t need to return the whole thing. I’ll just get you a new piece." When the surprised customer then asks exactly how much they owed for the part, the cashier happily reveals: "Oh nothing, it’s free!
"Yeah, we offer free replacement parts on all of our products, even if you bought something last year and one of the pieces ended up breaking, we’d still get you a replacement part for free. That way you don’t need to buy a whole new thing."
Faares advised IKEA shoppers to head over to the spare parts page of the IKEA website, where they can pick up replacement parts completely free of charge, reports The Mirror. One impressed follower said: "This is why IKEA is the best."
Another added: "This is why I love IKEA! I had a wardrobe that had a design flaw and most of the wood ended up breaking. They picked it up for free and refunded it!"
According to the IKEA website: "You can order smaller spare parts such as screws, knobs or plugs at no cost using our self-service. Spare parts will be delivered directly to your home address in approximately three to five business days.
"We have many furniture spare parts available. You can ask about them at your IKEA store or by contacting our customer service centre, these are only available when your items are still under warranty."
The Mirror has contacted IKEA for comment.
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