An Aldi worker has revealed her worst retail "horror stories" - and people can't believe what she had to put up with. Amanda, known as @enchatingsunshine online, has been sharing stories about her time as a sale assistant and manager at an Aldi store in America on TikTok.
In one of her latest videos, she recalled an interaction with a customer who tried to return a fan - but he only took an empty box to the till. Realising he wasn't going to get away with returning an empty box, he then put a fan he'd bought from a completely different store inside it and tried to convince her to put the return through.
On TikTok, Amanda acted out the interaction, playing both the customer and herself.
Speaking as him, she said: "Hi, I would like to return this item."
She responded with: "Yeah, totally not a prob... this is an empty box."
He said: "Oh yes, um, okay. Let me go to my car, I guess the item is still in my car."
She went on to explain how she watched the customer walk out to his car before placing an item inside the box.
Then, he came back into the store, expecting her to put his refund through without a problem.
On his return, she said: "Alright, let me just look inside this box and see what you put in there and then I can do the return."
With that, he defensively said: "Um, okay. You don't really have to check the box but okay."
She looked inside and saw a fan from another store - and pointed out how she won't be able to issue a refund because it's not the correct item.
Not wanting to take no for an answer, he said: "I'm trying to return a fan. This is also a fan so you could just do the return.
"This is a better fan that I put in the box. You could just do the return."
She pointed out the fan isn't even the same colour - and said she can't change the rules just to suit him.
Unhappy with her response, he said he'll "just go to one of your other cashiers" - but little did he know she was the only employee working on till at the time.
Ending her TikTok, she said: "Jokes on you, have you ever been to Aldi? I'm the only one so no you won’t.
"I'm going to tell my manager, so you're not returning this. Have a good day."
Her video has been viewed more than 71,000 times, with many users shocked that he tried to return another store's item to Aldi.
One user said: "Girl how much did you get paid?! Because I got paid a good amount working there."
Another user added: "People don't understand the definition of return."
A third user said: "Seriously what is wrong with people. I wouldn't be able to stop laughing at him."
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