HSBC has received praise after confirming it will pay for staff members to undergo sex change treatments from the start of 2023.
The banking giant has also said employees' partners and children aged 18 to 21 could apply to have their gender reassignment surgeries paid for too.
It's UK Pride team sent an internal memo earlier this week informing staff of its new "gender dysmorphia benefit", as bosses step up plans to encourage trans and non-binary members of its team to "be their true authentic self".
The organisation said it defines gender dysmorphia "as a person who doesn’t align with their biological sex and is a recognised medical condition".
The extensive process for staff will cover everything from diagnosis and mental health treatments to hormone consultation, speech therapy, hair removal and surgery itself.
HSBC said: "By providing access to gender affirmation treatment, we hope that our trans and non-binary colleagues and their dependants are able to be their true authentic self."
In 2017 it said it didn't require proof for customers to change their gender and had included titles Mx, M, Mre and Misc to "reflect the financial needs of the trans community".
And earlier this year it confirmed it would stop collecting customer gender data as part of plans to be more inclusive for the non-binary and trans communities.
One happy customer thanked the bank on Twitter, writing: "Good inclusion is important every human is valid."
Another commented: "Proud to be a long-standing customer of an organisation with such a rightly progressive, inclusive and embracing ethos as this."
And a third added: "Great stuff! Glad to have been your customer for 20+ years."
Another high street bank in NatWest, meanwhile, said in August this year that it would pay for transgender staff to get privately-funded hormone treatment.
