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Insider UK
Insider UK
Peter A Walker

HSBC announces 69 branch closures - including two in Scotland

HSBC has announced that it will close 69 branches across the UK in the second half of this year.

The banking group confirmed the decision was taken as part of its “transformation” into how branches operate within communities.

As part of the plans, affected local areas will see more pop-ups, new integrated self-service machines and further digital support for customers, which will be assisted by colleagues.

HSBC will also continue to use the Post Office network as part of its wider operations.

The changes are part of efforts to invest in its digital and mobile service, reflecting the changing needs of customers, according to a statement.

Less than half of the bank’s customers now actively use its branch network, with the average footfall halving since 2017.

The two Scottish branches set to close are in Perth on 26 July, and in Inverness on 27 September.

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