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Fortune
Fortune
Paige McGlauflin, Emma Burleigh

HR is changing fast—These are the new skills that every CHRO needs to have

A group of business people stand around a meeting table discussing documents in front of them. (Credit: Shannon Fagan—Getty Images)

Good morning!

CHROs have come a long way, and over the past few years, they’ve carved out more power than ever within the C-suite. 

But an expanded role demands a bigger skillset, and modern CHROs at the top of their game are expected to do much more than they were a few decades ago. "I firmly believe the job has gotten harder and bigger," says Steve Patscot, who leads Spencer Stuart’s North American human resources practice.

I spoke with industry experts who broke down exactly what top-level CHROs should be bringing to the table as they become more important in the business world. Some are hard skills, like data and analytics. Rolling out AI within an organization is falling squarely in HR’s wheelhouse, and leaders need to know how to explore and implement the new technology, as well as how to communicate with tech departments. 

But other necessary skills, however, are a bit softer. HR has always been the first call when dealing with various employee issues, but the function now has to work on building positive working relationships within the C-suite and among the board of directors. According to a recent survey, around 22% of HR leaders said they would have liked to know how to collaborate with other top executives before they took on their role. And around 39% said the same about working with directors. 

"You’ve got one chance to prove yourself with the board: That first meeting,” says Jennifer Wilson, the head of Heidrick & Struggles’s global human resources officers practice. “They don't give you a second chance.

It’s a whole new world. Do you have the skills you need to navigate it? Check out what industry insiders told me about what every CHRO needs to know, and read the full story here.

Paige McGlauflin
paige.mcglauflin@fortune.com
@paidion

Today's edition was curated by Emma Burleigh.

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