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How to Plan Transportation Between Hospital and Home

Did you know that 6 million Americans fail to attend their medical appointments because of a lack of transportation? Deciding on transport between the hospital and home seems like a very daunting exercise during worrisome health events. Think about the situation in which you need to organize a car for a close one after the operation is completed. The last thing you would want to happen is for them to feel embarrassed or exposed, or have issues arise during the process. Let us get down to the details of this process to ensure that it becomes easier and more efficient for you and your loved ones.


The Importance of a Good Plan

Do you remember the instances where you could have required someone to transport you from the hospital to your home? Failure to implement planning may cause stress, take extra time, and even affect the health of the people involved. 

Consider this: how will the patient be transported? Does he/she require any special medical attention during that trip? 

With medical transportation company CallTheCare, you don't need to worry about the complexities and stress of arranging safe and comfortable transport for your loved ones.


Exploring Transportation Options

There are several options available when it comes to transporting a patient. Each has its benefits and drawbacks, so let’s break them down:

Transportation Option

Pros

Cons

Best for

Personal Vehicle

Familiar; comfortable and cost-effective

Limited space for medical equipment; not suitable for all medical conditions

Patients with minor mobility issues who don’t need special medical care during the trip

Ambulance Services

Equipped with medical equipment; staffed by trained personnel

Expensive; often needs to be scheduled in advance

Patients who require continuous medical monitoring or have severe conditions

Non-Emergency Medical Transportation (NEMT)

Professional drivers; medical staff available; Often covered by insurance

Costs can vary; might need to book

Patients with moderate medical needs who need assistance

Rideshare Services

Convenient; quick to book

Drivers may lack medical training; not all vehicles are equipped for special needs

Patients without special medical requirements, typically for routine follow-up visits


Tailoring the Plan to the Patient’s Needs

  • Consider the Medical Condition. Assess their movements and how they can maneuver within your clinic. Can they sit conveniently, or should they have to prop themselves up everywhere? Such questions may include the following: Do the patients need oxygen or any other medical equipment during the trip?
  • Assess the Travel Distance. For shorter distances, one might be able to rely on one’s car, Uber, or similar services. For longer distances, look at non-emergency medical transportation services, or perhaps, escalate to air transport if across state lines.
  • Timing. Synchronize your efforts with the general schedule of the hospital regarding the discharge of patients. But you don’t want to be caught out cold with a sudden discharge, do you? Make sure that you can arrange the transportation service when you need it.
  • Insurance Matters. Determine whether your insurance plan includes NEMT services or any ambulance transfers. Knowing your coverage is important to avoid a financial loss since some operations may occur without your knowledge.
  • Comfort and Safety. It is thus important to ensure that the patient is as comfortable as possible at all times. Make sure the vehicle will be able to transport the required medical equipment if you need it. 


Steps to Arrange Transportation

  • Talk to Healthcare Providers. Speak with physicians and other discharge management coordinators to review the patient’s specific requirements and get transportation advice.
  • Research and Book Transport. When conducting a comparison of different transport service providers, emphasis should be placed on cost, reviews, and availability. One of the benefits is obvious, namely that booking can prevent urgent situations related to the organization of transportation.
  • Prepare for the Journey. Organize emergency medical records, medications, and supportive equipment. Ensure that the car being used is clean, spacious, and comfortable for the patient to minimize his discomfort.
  • Plan for the Unexpected. Things happen, which, coupled with different circumstances, can either lead to a delay or a schedule change entirely. 


Real-Life Example

Long-distance transportation exceeding 200 miles requires meticulous preparation and coordination to ensure timely delivery and cost-effectiveness, so click here for more information. Let us picture Sarah, a 68-year-old woman who underwent knee replacement surgery in Miami and is now undergoing postoperative rehabilitation. She was hospitalized, and her family had to decide on how she would be moved from the hospital to her home, which was 20 miles away. 

Specifically, they decided to use a non-emergency medical transport (NEMT) service in South Florida since she was immobile and required a special seat for her leg to be raised. The family had to organize transportation from the hospital as soon as they were discharged and check on insurance coverage to avoid incurring a lot of costs. The affordable long distance medical transportation made Sarah comfortable and safe during the transfer, thus making her transition smooth.


Takeaways

  • Assess the Patient’s Needs. Mobility, medical equipment, and comfort.
  • Research Transport Options. Cars, both personal and emergency transportation like ambulances, NEMT, and ride-sharing services.
  • Plan. Consult with healthcare providers and organize for transport as early as feasible.
  • Prepare Thoroughly. Proper documents must be assembled as well as the equipment, and it is also crucial that the vehicle is appropriate.

By carefully considering these factors, healthcare providers and patients can make informed decisions to ensure safe, comfortable, and cost-effective transport between the hospital and home.

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