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Wales Online
Wales Online
Entertainment
Erin Santillo

How to check if easyJet has cancelled your flight and what to do next

Passengers preparing to fly with easyJet can keep up-to-date with their journey's status via the airline's online flight tracker. Arrival and departure information can be accessed in real-time either by logging in to an account, inputting a flight number or selecting origin and destination airports.

In the event of disruption, bookings can be managed on easyJet's website. If your flights are cancelled, you can switch to a later flight for free, choose a voucher or receive a refund for the full amount.

The Independent reports that the airline has cancelled a further 30 flights set to depart on Tuesday, May 31. Half-term holidaymakers' plans are being thrown into chaos as staff shortages limit operations.

Read more: Holiday hell warning with 'summer of chaos' predicted amid axed flights and delays

What should I do if my easyJet flight is cancelled?

If your flight is cancelled, easyJet says a remedy can be organised online "quickly and easily". Passengers who booked through a travel agent or tour operator should contact them for assistance instead. The airline's three options are set out below:

1. Switch flights

A free switch for a later flight can be made via the easyJet website. The departure or arrival airports can be altered as long as they remain within the same country, such as switching Cardiff Airport for Bristol Airport.

Passengers who would have to wait more than 24 hours for an available easyJet flight are offered the option of alternative transport. The cost of flying with another airline or taking a train, bus or car can be claimed back later with a valid receipt.

2. Select a voucher

A voucher for the full cost of the original booking can be chosen via the easyJet website. It can be redeemed on any flight across the network within the following 12 months.

3. Request a refund

A refund for the full value of your booking can be requested via the easyJet website. The status of the application can be tracked online, with an estimated payment date within 10 days.

Will easyJet pay for an overnight stay?

EasyJet will pay for a night in a nearby three-star hotel – such as a Premier Inn, Travelodge or Holiday Inn – if the flight cancellation means you have to stay overnight. If you choose to stay in a more expensive hotel instead then the airline will only reimburse you up to the cost of an equivalent stay in a three-star hotel. Keep hold of the VAT invoice.

More information can be found on EasyJet's disruption help hub.

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