- Heathrow Airport on Friday experienced a complete shutdown due to a severe fire, disrupting hundreds of thousands of passengers.
- Airlines are obligated to provide care for stranded passengers, including meals and accommodations, but are not required to offer compensation as the fire was beyond their control.
- Passenger rights vary depending on the flight's origin and the airline. Flights from the UK and EU are covered by EC261/UK261 regulations, which stipulate care and compensation for cancellations and significant delays.
- For flights originating outside the UK/EU on non-EU/UK airlines, passengers have limited rights, and travel insurance may be necessary to cover expenses.
- Passengers can claim compensation for cancellations or delays exceeding three hours, unless the airline demonstrates "extraordinary circumstances."
Get all your news in one place.
100’s of premium titles.
One app.
Start reading
One app.
Get all your news in one place.
100’s of premium titles. One news app.
Heathrow airport shutdown: What rights do you have to flight compensation?
Sign up to read this article
Read news from 100’s of titles, curated specifically for you.
Already a member?
Sign in here
Top stories on inkl right now
One subscription that gives you access to news from hundreds of sites
Already a member?
Sign in here
Related Stories
Top stories on inkl right now
One subscription that gives you access to news from hundreds of sites
Already a member?
Sign in here
Our Picks