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Manchester Evening News
Manchester Evening News
National
James Holt

Heaps of luggage seen piling up at carousel in Manchester Airport

Heaps of luggage were seen piling up at a carousel in Manchester Airport. It comes as excited holiday makers faced another difficult day with large security queues.

Footage shared to Twitter by @paulquinn007 in the early hours of Wednesday morning (June 8), showed large heaps of luggage piling up at the end of a carousel at a baggage hall, with many strewn on to the floor. In the post he said the airport was 'in disarray from start to finish'.

It follows on from weeks of mayhem for passengers passing through the airport, which has admitted staff shortages and apologised recently. And it was just last week that the airport saw scenes of 'pandemonium', as TUI customers were told to go home without their luggage after waiting hours for it to come off the plane.

READ MORE: 'Madness' at Manchester Airport this morning as passengers face 'two-hour' security queues

The airport has since said that airlines and ground-handlers are responsible for their own services, with passengers urged to direct any concerns to their airline, who are 'best placed to respond'. It is understood that blockages on the carousel can cause bags to fall from the belt but that issues are dealt with by staff on duty in the baggage hall.

Scores of passengers have previously lost their bags at Manchester Airport, with many deciding to simply give up waiting for their bags to come off the luggage carousels and come back another day to claim them through lost property.

However, this option might not be practical for those living further away from Manchester, or who can’t spend the extra time coming back to the airport.

The Manchester Evening News previously shared a clear guide on what to do if your bags are lost at Manchester Airport.

Various other reports over the Jubilee weekend included queues which extended into car parks, missing baggage spotted from 1,300 miles away, police rescues after flights failed to take off and even food shortages for those passengers actually able to board their flights.

More than 30,000 TUI customers recently also received messages cancelling their trips, while easyJet and Jet2.com passengers have also been affected. Manchester Airport has blamed staff shortages in both the TUI and Swissport operations, a problem which they say is blighting the travel industry more widely.

Another recent image of abandoned bags at the airport (Kelly Clarke)

Previously, a Manchester Airport spokesman said: “We are aware of challenges being faced by a number of airlines and handling agents, which is leading to delays at check-in and baggage reclaim for some passengers.

"Airlines and their ground handlers are responsible for their own check-in and baggage handling services. Passengers are advised to direct any questions or concerns about these issues, or anything relating to their flight, to their airline, who will be best placed to respond.

"However, this is not the experience we want passengers to have at Manchester Airport and we are sorry to hear customers have faced disruption. We are in contact with the senior management teams of the relevant airlines and ground handlers to understand the cause of these issues, and to support their efforts to resolve them as quickly as possible.

"Our colleagues are on hand in the terminal to provide assistance to customers and we are working hard to ensure security waiting times are as quick as possible. It remains our advice that passengers should arrive three hours before their flight and to be as prepared as they can be for their journey through the airport.”

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