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Wales Online
Wales Online
National
Jonathon Hill

Has Spotify been hacked?

Spotify has stopped working on all platforms on Tuesday evening as users were logged out of their accounts and unable to get back in.

The music streaming service has crashed and users are unable to play songs or use the platform.

Some said the app had claimed their account had been deleted, while many took to social media to report that they thought their accounts had been hacked.

Read more: Spotify down: Latest as users report being logged out and reset passwords

Most reported that they saw a vague message reading “something went wrong” on signing in, and telling them to “try again".

Spotify acknowledged the issue on Twitter at 6.22pm but didn't provide a reason for the outage.

“Something’s not quite right, and we’re looking into it,” it wrote. “Thanks for your reports!”

By 7pm on Tuesday, according to downdetector.co.uk, more than 70,000 reports of problems with the music streaming service were submitted.

Spotify was not the only digital platform to be down on Tuesday. Users are also reporting issues with Facebook Messenger, digital messaging service Discord, and Wikipedia.

Discord tweeted out: "We’re aware of an issue causing message failures and are working on a fix. Apologies for the disruption & thx for hanging tight!"

They added: "Time to go outside everyone".

Many took to Twitter to make light of the situation.

It is unclear yet if the outages are related or what has caused them.

Co-founder of Cloudflare Matthew Prince said the issue that affected the platforms appeared to be a Google Cloud problem.

He added that it wasn't a big deal.

"We’ve seen reports of service outages across the Internet," he said. "Confirmed Cloudflare’s services all operational. No uptick in attacks.

"We are seeing local drops in traffic from some upstream providers. Not yet clear if they’re related or not. All indications: not a Cloudflare issue."

He later tweeted: "Appears likely just a temporary blip in Google Cloud’s load balancing service. Mistakes happen. No big deal."

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