Harry Styles fans have taken to Twitter to complain about popular booking site Ticketmaster after thousands have struggled to book presale tickets for his new tour.
Styles will return to the UK after the American leg of his Love on Tour in 2023, with dates in London, Cardiff, Coventry, and Edinburgh, as well as Slane, Ireland. But many fans took to twitter to complain about issues booking presale tickets for the event.
Several fans tweeted that after waiting in the queue to book their seats, they were removed from the queue and sent back to the Ticketmaster homepage when they reached the front.
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One fan tweeted at Ticketmaster "Can you explain why after waiting 40mins in the queue for Harry Styles pre sale I was brought to a page to join the queue again when I reached the top of the original queue?"
@TicketmasterIre Can you explain why after waiting 40mins in the queue for Harry Styles pre sale I was brought to a page to join the queue again when I reached the top of the original queue? pic.twitter.com/y2CBBCuIGb
— Sammy (@sammyjlaw)
Ticketmaster's customer service twitter account has been redirecting people, as fans need to enter the queue through the LiveNation site rather than Ticketmaster itself. However, some fans have reported waiting in the wrong queue for as long as two hours before being booted back to the homepage and having to begin the process again.
One fan tweeted: "spent 2 hours in a queue for Harry Styles tickets to only be sent back to the main page when it was my turn to purchase tickets."
Another said "not @ticketmasteruk throwing me out of the queue when it was my turn to get tickets."
not @ticketmasteruk throwing me out of the queue when it was my turn to get tickets
— sof (@goldensofx)
Several fans also complained about prices being hiked up by resellers bulk buying tickets and some even reminisced about the days of refreshing the page before Ticketmaster introduced their queuing system.
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