A Harry Potter actor has hit out at an airline after he was bumped out of first class and forced to sit in economy.
Matthew Lewis, who plays Neville Longbottom in the films, shared his frustration with fans on social media last week after he chose to travel with Air Canada. Claiming that his first class ticket was torn up at the gate in Orlando Airport, the 33-year-old said he was given 'no explanation' as to why he couldn't have the seat he paid for.
Forced to sit in economy, Matthew said: "Confirmed. @AirCanada is the worst airline in North America. And that’s saying something." Quickly sparking reaction with his followers, the Mirror reports that the tweet has nearly received 4,000 likes and been retweeted 434 times, with others sharing their own grievances about the airline.
READ MORE - Edinburgh climber in shorts caught on camera scrambling 150ft up Salisbury Crags
Explaining his fury, Matthew said his original ticket to Toronto had been for first class, adding: "Kicking me out of first class to back of plane is what it is but doing it at the gate. Literally tearing my ticket up. No explanation other than “full flight,
"Said if I wanted to sort it I should go to customer service. I asked where that was. “Toronto.” I’m in Orlando," the actor fumed.
“Honestly never experienced anything like it. I’ve been bumped before. Comes with the territory.
“But at the gate, less than two minutes to boarding and without explanation or apology? Never. They even said if I wanna complain or get a refund I have to reach out to them!”
Sign up for Edinburgh Live newsletters for more headlines straight to your inbox
In a statement to CTV News Toronto, Matthew said he hadn't yet spoken to Air Canada in person about the incident yet.
“Air Canada customer service is s***e,” he said. “And we as a society should not be okay with normalizing the profiteering of overbooking and kicking people off flights.
Matthew was heading to Fan Expo in Toronto, which took place over the weekend.
Commenting on Matthew's tweet, Air Canada said: "Hi Matthew, we regret hearing this. Please send us a DM with further details of the issue, we'll see if we can help from here."
The company told CTV News Toronto that the matter was under review, and they can't yet provide further comment.
READ NEXT:
Edinburgh computer experts struggles to pay bills despite bringing in a decent wage
Edinburgh dad cancels holiday after Scottish Power take nearly £2,000 out his account
Jay Rayner raves about Edinburgh restaurant with 'beautifully executed food'
Edinburgh tourist fuming after shirtless street performer kisses him on lips
Woman urged to leave boyfriend after 'cheap' and 'disappointing' birthday
