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Manchester Evening News
Manchester Evening News
Entertainment
Charlotte Hadfield & Kieran Isgin

Group of 14 diners walk out of restaurant without paying £400 bill

A group of diners walked out of a restaurant without paying for their £400 bill for food and drink.

Staff at Rokka in Wirral have now issued a public plea to find the group of diners who didn't pay for the expensive bill on Saturday night.

Christina, 35, who works front of house in the restaurant, said the cheque totals to more money than she earns in a week.

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She told the Liverpool Echo that the whole ordeal has left the restaurant's team feeling "deflated".

An ultimatum has been released by the restaurant's bosses who state that the group must return and pay the bill or they will go to the police.

In a post on their Instagram page, the restaurant said: "Unfortunately tonight we have had a party of 14 leave an unpaid bill of over £400.

"They received the same great service and good quality good as all our paying customers this evening.

"We are giving this table the benefit of the doubt, to pay within 48 hours before we report this incident to the police and release their images on our social media.

"We are an independently run business with a small team and we work hard to get where we are and we deserve better than this."

Christina, who helped serve the group, said the booking was originally for 10 people, but they accommodated for 14 people by moving tables and chairs.

Staff at Rokka claim a group made off without paying their sizeable bill (Rokka)

She said: "We are a very small independent business. We only have 14 tables so what they did last night - we turned people away for them because we didn't have room for them because they took extra tables and extra chairs - so we've lost paying customers as well as losing £400."

She added that four men from the group came to the counter to pay, instead of waiting at the table for the bill to be brought to them.

Meanwhile, the rest of the party left the restaurant and entered their cars, according to Christina.

"When they've asked for the bill they've seen the price of it, they've proceeded to barter the price of the bill down saying they're not paying that," she said.

"Everything off their plates was gone. There was no food left over, they sent nothing back.

"It's only upon paying the bill that the issue happens."

The group tried to take money off the bill because they didn't like the food and claimed some of it was burnt while some items were missing - Christina refused.

The men soon became aggressive and started shouting at the staff which included two 15-year-old waitresses who work on weekends.

She said: "Three of them left and one who was left, he just wanted to pay for his own family's food but then I think he thought he was being left behind because the rest of the party was trying to get out of the door.

"He said I have £150 - the bill was over £400. I said 'pay that then and we'll discuss how you can pay for the rest of the bill.'

"He said he needed a cash machine, I followed him outside because he was trying to get away as well.

"I said 'you don't need a cash machine we take card payments' and as I turned around to direct him back into the restaurant he jumps in a car and he makes his exit."

Christina claims that man called the restaurant after the incident to apologise while saying he would return to the restaurant to pay the bill, but he never turned up.

She added: "We feel really deflated, we work extremely hard.

"It's called hospitality for a reason we want you to come in, we want you to have a nice time. If there's a problem we want to fix it but when we have tables like that it affects the rest of the restaurant and the rest of our customers who are trying to have a nice time. "

"There is no judgement here. We are giving them the benefit of the doubt to collect that money and come and pay us because we deserve to be paid for the meals and the food. We don't care about tips we just want what it owed to us.

"No one is going to shout at them, no one if going to get them in trouble.

"Once the 48 hours is up we'll report the incident to police and we will release their images because we don't want any other businesses to have to go through what we did last night."

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