A Post Office branch has decided to take a firm stand with "grouchy and rude" customers - by charging the "irritable" patrons £10 for an outburst. A sign warning of the rudeness charge has been shared on Reddit, and the word Swyddfa'r Post - Welsh for Post Office - can be seen in the picture, suggesting the outlet is in Wales - although the specific location was not disclosed.
The sign, shared by a customer, reads: "If you are grouchy, irritable, or just plain rude: there will be a £10.00 charge for putting up with you." The customer, who goes by the username u/Zer0daveexpl0it, said: "My local Post Office has had enough of your ****. I'd like to have been there the day someone was particularly **** to trigger this. Or it's an attempt at good old British humour. I can see Basil Fawlty having a sign like this. Either way, I didn't test the fellow and was done and dusted in less than two minutes."
Fellow Reddit users were divided about the sign, with some appreciating the humorous way of dealing with staff stress, while others didn't like the idea of being punished if they were in a bad mood, the Mirror reports.
One unimpressed person noted: "So if my mum dies and I’m in mourning thus feeling a little 'grouchy', but need to send a parcel, I’m going to be charged £10? Moronic." Another deadpanned: "Sorry if I've had a **** day due to my anxiety issues and come across as grouchy without realising, you gonna charge me for that?"
However, one former Post Office worker defended the sign, writing: "Customers used to come in all the time on the phone and expect to be served. Super rude, and makes the job so much harder when we had to get certain info before we could process their transaction.
"My manager created a beautiful sign to deal with this. It read something like 'We know your call is important, so we will not interrupt you and will only serve you when your conversation is done'. It was incredibly satisfying standing and waiting for someone to finish. They'd get annoyed and we just pointed to the sign and carried on not serving them. We also got a lot of appreciative comments from other customers."
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