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Google announces deletion of inactive accounts, causing confusion among users

Google started deleting inactive Gmail and Photo accounts in December 2023.

Google has recently sent out email reminders to users regarding the deletion of inactive accounts. The process of deleting inactive Gmail and Photo accounts began in December 2023, leaving many users curious about when the next phase of deletion will occur. According to the email received by users on January 24th, the next round of deletions is set to take place on September 20th. The email specifies that accounts which have not been used for at least 8 months will be subject to deletion, along with any associated Gmail, Photos, and Docs content.

However, there seems to be some confusion regarding the definition of an inactive account. Google's updated inactive account policy states that an account is considered inactive if it has not been used 'across Google for at least two years.' This creates a discrepancy of an additional eight months between the email reminder and the policy.

To seek clarification, users have reached out to Google for further information. The lack of clarity on what constitutes an inactive account raises concerns for users who have followed previous instructions on storing important content within their Gmail and Photos accounts. Without clear guidelines, their content could potentially be deleted sooner than anticipated.

Google does provide exceptions to the inactive account deletion policy. These exceptions include accounts belonging to Google Workspace users, users who are based in the European Union, and accounts with legal holds or ongoing investigations.

The main purpose behind deleting inactive accounts is to enhance security and minimize the risk of compromise. Inactive accounts are more likely to have weak or reused passwords, making them easier targets for unauthorized access. Additionally, Google found that inactive accounts are ten times less likely to have two-factor verification activated, an additional security measure.

If you have a single Gmail or Google Photos account that has been active within the last 16 months, there is no immediate action required. Your account is considered active, and your content is safe. However, for users with multiple accounts, it is crucial to take action if there is content within those accounts that you care about. Signing into those accounts regularly is a simple way to keep them active and ensure the preservation of your data.

As the year progresses, Google will continue deleting inactive Gmail and Photos accounts. This serves as a reminder for all users to review their account activity and take proactive measures to maintain the security and accessibility of their data.

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