Few things are more anxiety-inducing for Americans than dealing with government bureaucracy. The processes for renewing passports, replacing a lost driver's license, and applying for a new social security card are so complex that individuals often find themselves at a loss. Going through government websites hoping to find clear instructions on what forms need to be filled out is a workout in itself, and outdated information and contradictory instructions don't help.
Adding insult to injury, getting someone on the phone for clarification is almost impossible. Automated messages and endless hold music are more likely to respond than the elusive representative. Spending hours waiting in line at government offices is just as frustrating, with precious time lost to enduring fluorescent lighting and uncomfortable plastic chairs.
Even if one finally navigates the Rubik's-cube-like government websites, best of luck in tracking down money orders, notaries, and passport photos while hoping not to miss a crucial detail that would delay the entire process even further. Guy Lelouch, a leader in the tech industry, and Katie D'Amore, a seasoned entrepreneur, joined forces to make government interactions work better for Americans by establishing GOV+.
The digital solutions company, established in 2022, leverages innovative technology to aid Americans with managing their government documents. It introduces a user-friendly platform that saves individuals valuable time by handling time-consuming administrative tasks, eradicating repetitive tasks, and protecting documents, keeping them organized.
Americans can finally apply for a passport without ever having to set foot in a government office as GOV+ handles the time-consuming steps on behalf of users. Those intending to obtain or update their social security cards can also do so in just a few clicks through the app. It also helps with filing taxes accurately and completing TSA PreCheck applications in record time.
Having experienced how tedious government processes are firsthand, Lelouch designed the platform with three things in mind—accessibility, convenience, and efficiency. GOV+, therefore, boasts intelligent form completion with personalized questionnaires that adjust to user's needs in real-time and done-for-you PDFs that eliminate the need for printing and filling out.
Besides these features, the app also pre-completes forms, and the more forms users fill out, the less time it will take when they apply again in the future. It also keeps track of the expiration date of all documents and renews them when needed. The mobile ID upload also makes things a lot easier as it formats images automatically to ensure they meet government requirements.
Some would argue, however, that the best part of GOV+ is its online features. Gone are the days of wasting time waiting in line at government offices. The app allows users to notarize their documents anytime, anywhere, input electronic signatures, resolve federal fees, and pay via payment options like Apple Pay and Google Pay.
GOV+ doesn't stop at guaranteeing Americans a seamless experience. It is also dedicated to security, privacy, and compliance. The platform employs industry-leading security and privacy protection to keep sensitive information safe.
It's also worth noting that GOV+ also sets the standard for customer experience as it guarantees a positive experience with exceptional customer support, giving users peace of mind without the typical automated messages and phone hold music. The company further stands out for continuously investing in research and development to ensure the platform fulfills its mission of offering the most efficient and accurate solutions to those seeking help in navigating complex government processes.
The impact of GOV+ is undeniable. It has eliminated 170,000 trips to government offices and saved 1.4 million hours. These numbers show how the platform has transformed the way people interact with government services. Moreover, it has contributed to a more sustainable future thanks to reducing carbon emissions and getting rid of countless paper forms.
Numerous positive reviews attest to GOV+'s significant impact. One user says, "Easy-to-fill-out document. I love this service. I'm 81 years old and have trouble standing in long lines to board an aircraft. I also have had my knees replaced, so this is expedient and time-saving." Another user commends GOV+ for a hassle-free experience while renewing their TSA PreCheck.
Reflecting on the platform's remarkable success in making government interactions work better for Americans, Lelouch states, "GOV+ stands as an all-in-one solution. From passport renewal to tax filing, it helps with everything, so users can reclaim their valuable time and energy."
