Good Morning Britain's Kate Garraway admitted she is "unsure what to do" as she shared her A&E dilemma.
The broadcaster fronted today's edition of the ITV news programme alongside Ben Shephard. The two were joined by Dr Amir Khan as they covered the ongoing crisis facing the NHS.
A recent survey found parents aren't confident they could access emergency care for their children. Kate shares two children with her husband Derek Draper.
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Kate revealed her daughter, Darcey, suffered a gruesome injury after she got her ears pierced for the second time. She said: "She went to pull it off and the whole earring went inside her earlobe."
The 55-year-old said she took her daughter to A&E as she explained: "This is not life or death but it's probably not gonna stop bleeding. It doesn't feel like a GP thing because it's going to have to be looked at so we went to A&E.
"We were there until 4.45am from 11pm. I knew that was fair enough because it wasn't life or death.
"But there was only one doctor in A&E for kids and the waiting room was full of children coughing and wheezing. All of them said to me I would have gone to the GP but I knew I couldn't get in.
"It's a real dilemma because you don't want to be one of the parents filling up A&E with inappropriate things, but you're not sure quite what else to do."
Dr Khan explained A&E was the most suitable place for Darcey's injury as GPs don't have the equipment to deal with such an incident. However, he agreed the situation was difficult.
Dr Khan explained GPs are advised to see a maximum of 25 patients per day, but some doctors see up to 70 as they aim to help their patients as much as they can. He added: "I completely empathise with patients who can't get through to their GP. GP and patients are all on the same side and we want to help you as much as you need our help."
Dr Khan explained a GP appointment is the most appropriate form of care for children suffering with coughs and cold, but said the NHS need more funding. He said: "For coughs and cold and wheezy children, primary care is the best place for them we just need to support it more. We are doing our best, we just need more people here."
Dr Khan explained patients can also phone 111 if A&E isn't the most appropriate place for your issue.
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