The global tech outage on Friday morning caused some Metropolitan Transportation Authority (MTA) customer information systems to go temporarily offline, according to officials.
The MTA reassured the public that despite the disruption in customer information systems, train and bus services remain unaffected. The MTA advised passengers to stay informed by listening for announcements in stations, on trains, or on buses.
As North America's largest transportation network, the MTA serves a population of 15.3 million people, according to its website. The temporary outage serves as a reminder of the reliance on technology in modern transportation systems and the importance of contingency plans to ensure minimal disruption to services.
