THE Glasgow Subway has provided an update following customer feedback about “shoogling” on the trains.
In December, a new fleet of trains was introduced in the city although they have faced problems since.
We previously told how the new fleet had made journey times the same as when it first opened 128 years ago.
Writing on Twitter/X, the official Glasgow Subway account responded to users who were complaining about “shoogling” on the trains, which one person described as “nausea inducing”.
In response to a comment about the new seat covers on the trains, one user said: “Going to have shades of green on some seats if they don’t sort out that nauseating shoogle.
“Worse than airplane turbulence on some parts of the line.”
Another added: “Are you working on the shoogling of the new carriages at all? You always seem to ignore comments in that vein, but the shaking is much, much worse than old carriages, genuinely nausea inducing, and if you have to stand up for any reason, it’s perilous.”
A third person said they agreed with what was said and that they had started to get the bus to travel to university as the new Subway left them feeling sick.
Glasgow Subway responded to the comments with an update on how it was planning to tackle the issue.
It said: “Hi. Following customer feedback, we are currently looking at a piece of work to retrofit dampers to new trains which should help mitigate against some of the shoogle, however our Victorian tunnel system will always have its unique twists and turns to navigate. Thanks.”
