GLASGOW Subway has spent more than £100,000 after complaints that the new fleet of trains are too "shoogly" and noisy.
Transport chiefs have forked out almost £120,000 to stop a new fleet of subway trains from being too unstable for passengers.
Subway operators Strathclyde Partnership for Transport (SPT) paid out for more than 100 dampers on its new train cars that came into operation just over a year ago.
Dampers are a component for trains which reduce noise generated from car movement.
No safety issues were identified with the new subway cars, however complaints have been made over "shoogly" journeys.
A report by The Scotsman on Tuesday shows SPT paid out £119,256.80 for 102 new dampers. The figure covers supporting of technical work, supply of new materials and installation.
The new trains were launched as part of a £280 million modernisation programme that began in 2016.
Starting in December 2023, SPT gradually began phasing out their older trains, replacing them with new cars that are wheelchair accessible and more modern. Not all subway stations are accessible, however.
Although the Glasgow Subway is a circular route, the design of the line still gives for some rough journeys. Passengers have complained that movements have been more extreme on the new train carriages.
In 2024, 17 new trains were brought into service. The new additions had to be custom-made due to the unique size of Glasgow Subway.
STP also has plans to introduce platform screen doors (PSDs) to all station platforms.
The organisation hopes to introduce driverless trains to the subway system in the future.
A spokesperson for SPT said: “Following feedback from some passengers, SPT paid for the retrofitting of dampers to be added to the new train fleet to improve the ride quality of the trains in the system.
“While what the train manufacturer delivered met the applicable standards set for trains, we requested the additional dampers be added to further improve the ride.
“The price was quoted without VAT as SPT is able to reclaim the VAT amount and therefore it is cost neutral from SPT’s perspective.”
