Glasgow households are being urged to not miss out on prepayment metre fuel vouchers as the deadline approaches.
It comes amid a change to bills for many Scots, with weekly shopping bills and energy costs increasing.
Advice Direct Scotland (ADS) have issued the reminder, urging people to act now if they have not yet claimed the voucher. The cut off date June 30, with ADS suggesting eligible households apply in plenty of time. One in five households in Scotland using prepayment meters for their gas or electricity.
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As part of the cost of living payments, most homes will automatically have £400 taken off their electricity bills in six instalments across the winter, or will have the money added to their accounts.
However if you are on a traditional prepayment meter, you will need to the vouchers to get the discount.
Vouchers worth £66 were sent out by post to prepayment meter customers from the start of October last year as part of the first instalment of the Support Scheme. Others may have received a text or email depending on their supplier.
Those with smart prepayment meters will be credited directly during the first week of each month. Those who received vouchers in October are being warned that they will soon expire with the voucher only being valid for 90 days.
To make sure you don't miss out, you should:
- Check unopened mail, in case the vouchers have been missed
- Check with energy suppliers, using contact details found on bills, statements, and official websites
- Contact energyadvice.scot - if there are any difficulties getting through to suppliers or resolving issues
Colin Mathieson, spokesperson for Advice Direct Scotland, said: “With the recent rise in energy prices, and more on the horizon, it is vital households get the support they’re entitled to.
“Energy companies should reissue vouchers that haven’t been received and check customers are getting support in the most suitable format – be it text, post or email.
“We would urge any households in Scotland who have a prepayment meter to check whether they have been sent a voucher and use it, and also to keep an eye out for the following vouchers when they arrive.
“If haven’t received your vouchers, you should get in touch with your energy supplier or Advice Direct Scotland’s advisers.
“If you aren’t sure if your supplier has your correct contact details, get in touch with them and check, otherwise they won’t be able to tell you how to access the payment.
“Right now, we have qualified advisers ready to provide free, practical support to anyone in Scotland through the energyadvice.scot service – and we can also help any customers having difficulties reaching their supplier.”
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